Windows permissions

PDF-XChange Drivers API (only) V4/V5
This Forum is for the use of Software Developers requiring help and assistance for Tracker Software's PDF-XChange Printer Drivers SDK (only) - VERSION 4 & 5 - Please use the PDF-Tools SDK Forum for Library DLL assistance.

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Sean - Tracker, Chris - Tracker Supp, Tracker Supp-Stefan

Post Reply
DISystemer
User
Posts: 29
Joined: Fri Feb 18, 2005 2:23 pm
Location: Trondheim, Norway
Contact:

Windows permissions

Post by DISystemer » Wed Mar 27, 2019 11:10 am

Hi, after installing version 7 of PDF-XChange drivers API our application is no longer able to print. We have traced it down to a Windows permissions issue: if we enter a breakpoint in the application after the printer is created, but before printing actually starts, and modify Windows permissions for the printer everything works.
After the printer is created the permissions are like this:
image.png
If we click Allow for "Manage this printer" and "Manage documents" everything works for this print job, but when the printer is recreated for the next job permissions are reverted to default and it stops working.

Please advise on how we can remedy this. Let me know if you need more information.

Br,
Arnstein By

User avatar
Tracker Supp-Stefan
Site Admin
Posts: 13424
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Windows permissions

Post by Tracker Supp-Stefan » Fri Mar 29, 2019 11:17 am

Hello Arnstein By,

Last night I passed your report to our devs, and they have confirmed to me that they will investigate why this is happening - and if it is a problem at our end - will work on a fix!

As soon as we have any further updates - we will post them here!

Regards,
Stefan

DISystemer
User
Posts: 29
Joined: Fri Feb 18, 2005 2:23 pm
Location: Trondheim, Norway
Contact:

Re: Windows permissions

Post by DISystemer » Fri Mar 29, 2019 11:59 am

Thank you Stefan, I hope you are able to find an explanation.
By the way, I run Windows 10, and the application in question is made with extend (AcuCobol) and running through this runtime (wrun32). We also have applications written in Delphi and they seem to run fine with PDF-XChange 7.
Just let me know if you need more information from us.

Br,
Arnstein

Post Reply