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Watermarks on all PDF files

Posted: Mon May 21, 2018 9:49 pm
by dukes
Recently updated my PDF-XChange Drivers API version to 7.0.325.1. My application is running as it used to except now watermarks are showing up on all generated PDF files. I think the problem is the new key data did not get recognized when I installed 7.0.325.1. I've tried to correct this, but when I run the C.xcvault that came with the email about the new License/Serial key, I get a message stating "Unable to add new license keys(s)" "The file doesn't contain the valid license keys(s). There's nothing in the registry to indicate the new 7.0.325.1. Please let me know how I can correct this or if you think there's something else causing this issue. - Thanks, Bob

How can i get some help on this problem? No one has responded for three days - please let me know if I should try another venue.

Re: Watermarks on all PDF files

Posted: Wed May 23, 2018 2:12 pm
by dukes
Below is a message I previously posted and then erroneously thought I had another solution so cancelled the post. I now think do need interop.PXCComlib7.dll to solve my problem of watermarks showing up on all generated PDF's I outlined in my first post on this thread. Please tell me how to get a copy. Thanks - Bob

Just installed version 7.0.325.1 of PDF X-Change drivers API - Was using PDF X-Change 6. VB Examples had Interop.PXCComLib6.dll in Debug directory. Version 7.0.325.1.does not have Interop.PXCComLib7.dll in the VB Examples Debug directory. I can't update my application code without interop.PXCComLib7.dll.
Please tell me how to get a copy. Thanks - Bob

Re: Watermarks on all PDF files

Posted: Thu Jun 28, 2018 1:07 pm
by Will - Tracker Supp
Hi Dukes,

Firstly, I'm very sorry that it's taken so long for one of us to get back to you! That shouldn't happen, so I'll be sure to do what I can to see that it doesn't happen again.

With regards to the issue posted here, were you able to solve the problem or do you still require assistance?

Thanks and again, very sorry!