Missing content in HTML conversion

[CipiV]

Hello,

We've been having some issues printing some HTML documents from our application. The problem that arises occurs mostly where <strong> tags are used and manifests itself as missing letters.
I've attached an example html file and an annotated (pages 25-30) PDF where the missing letters occur. We're also looking into our css to see if this is causing the problem, but maybe your knowledge of the conversion internals can shed some light on this.

We're using V4 Build 195 of the Drivers API since V5 still has some issues with events (reported by myself in another thread)

Thanks & regards,
Ciprian.

[Tracker Supp-Stefan]

Hi Ciprian,

Could you please download and try build 4.0.206 of the Drivers API:
https://www.pdf-xchange.com/version ... ivers-api/
And let us know if this is still a problem with this latest build?

Best,
Stefan

[CipiV]

Hello,

I've upgraded to build 4.0.206 an the issue still persists. We'll keep looking into our CSS structure to see if we can influence this behavior.

Thanks & regards,
Ciprian.

[Tracker Supp-Stefan]

Hi Ciprian,

Besides our Drivers API - which application are you using to render the HTML and send it for printing? Maybe you could try with a different/latest version of that?

Best,
Stefan

[CipiV]

Hi,

We're using Internet Explorer (v8 & 9), or rather mshtml.dll with rundll32, something like this :
rundll32.exe C:\Windows\system32\mshtml.dll,PrintHTML "%1"

The issue also occurs when printing from Chrome or Firefox.
It seems that constructs like <strong>&nbsp;Some&nbsp;Text&nbsp;Here</strong> cause this issue.
We'll investigate with some clean(css-less) html to be 100% sure.

Thanks,
Ciprian.

[Tracker Supp-Stefan]

Hi Ciprian,

I spoke with one of my colleagues and he says it works for him, but I will also discuss this with the expert later in the afternoon and hope to have some more news for you later today!

Looking forward to the results of your testing as well!

Best,
Stefan

[Tracker Supp-Stefan]

Hi Ciprian,

Could you please create and send us the .tmp file generated during printing one such problematic document?
https://www.pdf-xchange.com/knowledgebase/271

Thanks,
Stefan

[CipiV]

Hi,

Sorry for the delay, got sidetracked with other issues.
Here is the .tmp File for the same document i attached before.

Thanks for looking into this,
Ciprian.

[Tracker Supp-Stefan]

Thanks Ciprian,

Will pass it to the expert and we will post back here when we have further news.

Best,
Stefan