PDF driver being deleted on 64-bit machines
Posted: Wed May 25, 2011 9:13 pm
We are seeing an issue on Windows 64-bit machines where running the Tracker PDF install a second time removes the PDF driver from the system. If we run the PDF install a third time, it will put the driver back on the system.
We don't see this issue on any other types of OS. The reason we do this is that occassionally our customers run a repair on our software, and it essentially runs a re-install.
Are you aware of this issue, and if so, do you have any suggestions on a fix for it?
Thank you.
We don't see this issue on any other types of OS. The reason we do this is that occassionally our customers run a repair on our software, and it essentially runs a re-install.
Are you aware of this issue, and if so, do you have any suggestions on a fix for it?
Thank you.