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Freund
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Joined: Fri Mar 16, 2018 9:51 am

Missing setreginfo at PXCComLib7.IPXCPrinter

Thu Jun 07, 2018 1:30 pm

Hi,

we have problems activatin the license.
We use the SDK7
First we create the printer using
io_pdfprinter = io_pdffactory.Printer ("", "<Printername>", "<Key>", "" )

This creates watermarked pdfs, if we print on the printer.

When we call
io_pdfprinter.setreginfo ( "<key>", "" )

after that, we get an exception on tis line.

In the SDK6 it works and we don't get watermarks. Without the setreginfo call.

IPXCPrinter we cannot use setreginfo in Version 7 to activate the printer license.

http://help.tracker-software.com/pdfxda ... ginfo.html
http://help.tracker-software.com/pdfxda ... ginfo.html

What can we do?

Regards, Christian
 
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TrackerSupp-Daniel
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Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Thu Jun 07, 2018 7:02 pm

Hello Freund,
I have sent you an email directly to continue this issue as it seems to pertain to licensing.
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623
 
Freund
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Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Mon Jun 11, 2018 3:28 pm

Thank you.
 
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Sasha - Tracker Dev Team
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Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Mon Jun 11, 2018 3:30 pm

:)
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ADeeg
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Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Sat Jul 07, 2018 10:17 am

TrackerSupp-Daniel wrote:
Hello Freund,
I have sent you an email directly to continue this issue as it seems to pertain to licensing.


Does Mr. Freund get a solution ?
I'm waiting since may 2nd for a solution to suppress the demo stamps with the v7 sdk. I've never had a problem with demo stamps since version 3 years ago.

Today I've tested 7.0.326 but with no success like before.

What can we do ?

Armin
 
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Tracker Supp-Stefan
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Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Wed Jul 11, 2018 9:59 am

Hello Armin,

His issue was license related, that's why it was taken off the forums - as liecnse information had to be exchanged.
I presume your situation is the same, so can you please e-mail support@tracker-software.com with you current license key, and we will check why you might be having issues with "DEMO" stamps!

Please do NOT post here any part of a license key or we will have to block it!

Cheers,
Stefan

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