Missing setreginfo at PXCComLib7.IPXCPrinter

PDF-XChange Drivers API (only) V4/V5
This Forum is for the use of Software Developers requiring help and assistance for Tracker Software's PDF-XChange Printer Drivers SDK (only) - VERSION 4 & 5 - Please use the PDF-Tools SDK Forum for Library DLL assistance.

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Sean - Tracker, Chris - Tracker Supp, Tracker Supp-Stefan

Post Reply
Freund
User
Posts: 18
Joined: Fri Mar 16, 2018 9:51 am

Missing setreginfo at PXCComLib7.IPXCPrinter

Post by Freund » Thu Jun 07, 2018 1:30 pm

Hi,

we have problems activatin the license.
We use the SDK7
First we create the printer using

Code: Select all

io_pdfprinter = io_pdffactory.Printer ("", "<Printername>", "<Key>", "" )
This creates watermarked pdfs, if we print on the printer.

When we call

Code: Select all

io_pdfprinter.setreginfo ( "<key>", "" )
after that, we get an exception on tis line.

In the SDK6 it works and we don't get watermarks. Without the setreginfo call.

IPXCPrinter we cannot use setreginfo in Version 7 to activate the printer license.

http://help.tracker-software.com/pdfxda ... ginfo.html
http://help.tracker-software.com/pdfxda ... ginfo.html

What can we do?

Regards, Christian

User avatar
TrackerSupp-Daniel
Site Admin
Posts: 1887
Joined: Wed Jan 03, 2018 6:52 pm

Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Post by TrackerSupp-Daniel » Thu Jun 07, 2018 7:02 pm

Hello Freund,
I have sent you an email directly to continue this issue as it seems to pertain to licensing.
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

Freund
User
Posts: 18
Joined: Fri Mar 16, 2018 9:51 am

Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Post by Freund » Mon Jun 11, 2018 3:28 pm

Thank you.

User avatar
Sasha - Tracker Dev Team
User
Posts: 3877
Joined: Fri Nov 21, 2014 8:27 am
Contact:

Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Post by Sasha - Tracker Dev Team » Mon Jun 11, 2018 3:30 pm

:)
Join us at Google+:
https://plus.google.com/+PDFXChangeEditorTS
Subscribe at:
https://www.youtube.com/channel/UC-TwAMNi1haxJ1FX3LvB4CQ

ADeeg
User
Posts: 34
Joined: Tue Jan 04, 2005 1:30 pm
Location: Berlin

Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Post by ADeeg » Sat Jul 07, 2018 10:17 am

TrackerSupp-Daniel wrote:Hello Freund,
I have sent you an email directly to continue this issue as it seems to pertain to licensing.
Does Mr. Freund get a solution ?
I'm waiting since may 2nd for a solution to suppress the demo stamps with the v7 sdk. I've never had a problem with demo stamps since version 3 years ago.

Today I've tested 7.0.326 but with no success like before.

What can we do ?

Armin

User avatar
Tracker Supp-Stefan
Site Admin
Posts: 13182
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: Missing setreginfo at PXCComLib7.IPXCPrinter

Post by Tracker Supp-Stefan » Wed Jul 11, 2018 9:59 am

Hello Armin,

His issue was license related, that's why it was taken off the forums - as liecnse information had to be exchanged.
I presume your situation is the same, so can you please e-mail support@tracker-software.com with you current license key, and we will check why you might be having issues with "DEMO" stamps!

Please do NOT post here any part of a license key or we will have to block it!

Cheers,
Stefan

Post Reply