Only 2 pages will be generated with full version

PDF-X OCR SDK is a New product from us and intended to compliment our existing PDF and Imaging Tools to provide the Developer with an expanding set of professional tools for Optical Character Recognition tasks

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Dorwol
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Only 2 pages will be generated with full version

Post by Dorwol » Wed Oct 16, 2013 11:47 am

I have downloaded the newest version of ocrtools.dll (v1.0.14).

But now, only 2 pages will be generated.

With my old version 1.0.9.1 all pages be generated.

I use exatcly the same key (code) and my key is not blocked!

Why is this problem?

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Tracker Supp-Stefan
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Re: Only 2 pages will be generated with full version

Post by Tracker Supp-Stefan » Wed Oct 16, 2013 11:51 am

Hello Dorwol,

Did you use this link:
http://www.tracker-software.com/downloa ... K_LIVE.ZIP
(you will need a password to be able to extract the actual live dlls from inside this archive)

Regards,
Stefan

Dorwol
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Re: Only 2 pages will be generated with full version

Post by Dorwol » Wed Oct 16, 2013 12:07 pm

Of course, I use this one AND yes, I use the correct password.

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Tracker Supp-Stefan
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Re: Only 2 pages will be generated with full version

Post by Tracker Supp-Stefan » Wed Oct 16, 2013 12:44 pm

Hi Dorwol,

Thanks for confirming!

Passing that to Walter for investigation as well!

Cheers,
Stefan

Walter-Tracker Supp
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Re: Only 2 pages will be generated with full version

Post by Walter-Tracker Supp » Wed Oct 16, 2013 4:29 pm

I'm afraid I am unable to reproduce this problem with either the 32bit and 64bit DLLs (directly from the link provided by Stefan to the current live DLLs). Your key will still be valid with them, so I'm not sure what's going on. Have you changed any of your code? Can you try the sample applications? Are you certain you don't accidentally have a demo DLL in the directory of your compiled application? Also check to make sure there aren't any issues with the 32bit vs 64 bit dlls (ie, make sure the correct one is in the search path and is the live one).

Dorwol
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Re: Only 2 pages will be generated with full version

Post by Dorwol » Thu Oct 17, 2013 11:43 am

OK, I will send you an eMail with sample code because included my secret SERIAL from your company.

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Tracker Supp-Stefan
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Re: Only 2 pages will be generated with full version

Post by Tracker Supp-Stefan » Thu Oct 17, 2013 11:50 am

Hi Dorwol,

Please do! It's certainly not a good idea to have the key posted here in the public forums :)

Cheers,
Stefan

igor_p
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Re: Only 2 pages will be generated with full version

Post by igor_p » Sat Oct 26, 2013 10:16 am

Hello,

I have the same problem and I also use the ocrtools.dll (v1.0.14). Other components like pxclib40.dll work correctly, so I assume that my keys are valid.
Could you post here, what was the problem?

Regards,
Igor

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Re: Only 2 pages will be generated with full version

Post by John - Tracker Supp » Sun Oct 27, 2013 8:08 pm

Please note;

you must have a license for the FULL PDF-XChange PRO SDK with current and valid maintenance (the Viewer, Tools and Drivers SDK are insufficient and dll's like PXCLIB40 are not a test as to eligibility as they are provided with the PDF-Tools SDK licnese) assuming you have this you can then request from us (by email - not here, by providing your license info) access to the LIVE OCR DLL which removes the 2 page limitation and should replace the dll provided in the default download which is always the limited trial version.

HTH
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

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