Batch convertion does not work

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marisoft
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Batch convertion does not work

Post by marisoft » Fri Feb 06, 2009 4:01 pm

Hi,

Could not attach a number of word-docs and have them converted to pdf. Typically only one gets converted then the [Go] button says "Wait..." and just hangs.

Opgraded to latest version but no change.

Using word-2007 but saving docs in 2003 format.

Any clues ?

Cheers,
/Poul
.::Poul Jensen::.

Clarion developer

Ivan - Tracker Software
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Re: Batch convertion does not work

Post by Ivan - Tracker Software » Fri Feb 06, 2009 4:16 pm

Will check here
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marisoft
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Re: Batch convertion does not work

Post by marisoft » Sat Feb 07, 2009 1:50 pm

To elaborate:

- Only the first doc gets converted
- When the next docs start to get converted I get an Microsoft Visual C++ runtime error
- The same happens every other time I start the program

In other words: every other docs that are being converted generates the runtime error.

This is Windows XP SP3.

Cheers
/Poul
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Ivan - Tracker Software
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Re: Batch convertion does not work

Post by Ivan - Tracker Software » Sat Feb 07, 2009 2:56 pm

Do you use latest build 4.0.156 ?
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Re: Batch convertion does not work

Post by marisoft » Sat Feb 07, 2009 8:14 pm

Using 4.0.155 downloaded yesterday. Are there a later version ?

/Poul
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Re: Batch convertion does not work

Post by Ivan - Tracker Software » Sat Feb 07, 2009 8:57 pm

No, 4.0.155 is the latest available build. New build (4.0.156) should be available soon.
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Re: Batch convertion does not work

Post by marisoft » Sun Feb 08, 2009 7:02 pm

Hi Ivan,

I now notice that I get a bunch of PDF-Xchange 4.0 entries in "Printers and faxes" !

I got 33 of these now.

I wonder what is going on ??????

/Poul
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Re: Batch convertion does not work

Post by Ivan - Tracker Software » Mon Feb 09, 2009 8:42 am

Hi, this entries still here after rebooting comp ?
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Re: Batch convertion does not work

Post by marisoft » Mon Feb 09, 2009 8:46 am

attached a zip containing two pics:
- showing 33 added PDF-Xchange print drivers
- after deletion of these, I ran the batch-converter again. The second doc crashed the program and added a print driver

/Poul
Attachments
Pdf_printer_added_after_crash.zip
Pics showing added print drivers
(201.73 KiB) Downloaded 133 times
.::Poul Jensen::.

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marisoft
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Re: Batch convertion does not work

Post by marisoft » Mon Feb 09, 2009 4:23 pm

Hi Ivan,

Sorry I missed your question above: yes the entries are there after a reboot.

/Poul
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Re: Batch convertion does not work

Post by Ivan - Tracker Software » Mon Feb 09, 2009 5:20 pm

Can you export and send me a part of registry located under the path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\PDF-XChange 4.0

where "PDF-XChange 4.0" is the name of any PDF-XChange printer except of original one.
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Re: Batch convertion does not work

Post by marisoft » Mon Feb 09, 2009 8:50 pm

Here you are.

/Poul
Attachments
PDF_prt_registry.zip
(4.48 KiB) Downloaded 132 times
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Re: Batch convertion does not work

Post by Ivan - Tracker Software » Mon Feb 16, 2009 12:00 pm

Into build 156 I made some fixes which will help to remove orphaned printers when system starts up.

Can you try to turn off "Auto Unload" feature into pdfSaver (use Programs -> Tracker Software -> pdfSaver, and on Settings page turn off this option).

We cannot reproduce here run-time error into Office2PDF application.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.

marisoft
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Re: Batch convertion does not work

Post by marisoft » Fri Feb 20, 2009 8:45 pm

Hi Ivan,

I have now checked the setting and it was off.
Installed build 156 but unfortunately I still get the first doc converted only.

One change though: the program does not crash until I try to close it down.

/Poul
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Ivan - Tracker Software
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Re: Batch convertion does not work

Post by Ivan - Tracker Software » Sat Feb 21, 2009 9:31 am

What is very strange - we cannot reproduce the trouble here. We had test different OS, and different Office version - all works as expected.
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Re: Batch convertion does not work

Post by John - Tracker Supp » Mon Feb 23, 2009 3:57 am

Can I suggest you uninstall everything - restart your PC and then donwlaod the very latest build ....157 and try again.

Hopefully a 100% clean install will resolve.

If not - could you please try on another machin ewith similar configuration and OS/Word etc and advise.

thanks
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