Outlook Addin: "Conversion failed to start"  SOLVED

This Forum is for the use of End Users requiring help and assistance for Tracker Software's OFFice2PDF and MS Office Addin Applications - supplied with PDF-XChange.

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Sean - Tracker, Chris - Tracker Supp, Tracker Supp-Stefan

Post Reply
Peter2
User
Posts: 844
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Outlook Addin: "Conversion failed to start"

Post by Peter2 » Fri Nov 01, 2019 8:13 am

To reproduce:
- select more than 1 email in Outlook
- press "Convert to PDF"
- confirm "Save as.." dialogue

-->> The next "Save as.." dialogue and the message "Convert to PDF failed. Conversion failed to start" appear at the same time

- only the last selected email will be converted


There seem to be a timing problem between the running conversion of a mail and the start of the following mail
PDF-X-Change Pro German

User avatar
Dimitar - Tracker Supp
Site Admin
Posts: 534
Joined: Mon Jan 15, 2018 9:01 am

Re: Outlook Addin: "Conversion failed to start"

Post by Dimitar - Tracker Supp » Fri Nov 01, 2019 8:52 am

Hello Peter2,

I have just tested your issue with our Release Candidate version and the conversion was successful.

Our new version will be released in a few days, so please test the conversion again once the version is out.


Regards.

Peter2
User
Posts: 844
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: Outlook Addin: "Conversion failed to start"  SOLVED

Post by Peter2 » Wed Nov 20, 2019 9:02 am

Fixed in 8.0.334.
Thanks
PDF-X-Change Pro German

User avatar
Dimitar - Tracker Supp
Site Admin
Posts: 534
Joined: Mon Jan 15, 2018 9:01 am

Re: Outlook Addin: "Conversion failed to start"

Post by Dimitar - Tracker Supp » Wed Nov 20, 2019 9:40 am

:-)

Post Reply