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Addin for Word: Accept wrong metadata

Posted: Wed Nov 05, 2014 10:26 am
by Peter2
MS Word 2010, Office Addin 311, Win 7x64

Inside the Addin I set all info about Title, Author, Comment, ... - and inside the PDF appears another one, maybe from old version of addin

Peter

Re: Addin for Word: Accept wrong metadata

Posted: Wed Nov 05, 2014 2:18 pm
by Tracker Supp-Stefan
Hi Peter,

Can you please go to Start -> Devices and Printers -> Our PDF XChange one, and check whether your "old" metadata is set up as the default there?

Best,
Stefan

Re: Addin for Word: Accept wrong metadata

Posted: Wed Nov 05, 2014 2:28 pm
by Peter2
I checked - there are no options activated and no entries exist.

But if I use the button in the lower left corner of the "Save as .." dialogue, there are the settings which are used.

Peter

Re: Addin for Word: Accept wrong metadata

Posted: Wed Nov 26, 2014 9:06 pm
by Peter2

Re: Addin for Word: Accept wrong metadata

Posted: Wed Nov 26, 2014 10:00 pm
by Patrick-Tracker Supp
Hello Peter,

Thank you for the report. I have reproduced this issue and spoken to Ivan (development manager). He has asked me to create an internal development ticket to help track the status of the issue.

Please reference RT-2830 when requesting an update to this issue.

Thank you for your patience and understanding while we work to solve this.