Addin for Word: Accept wrong metadata

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Peter2
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Addin for Word: Accept wrong metadata

Post by Peter2 » Wed Nov 05, 2014 10:26 am

MS Word 2010, Office Addin 311, Win 7x64

Inside the Addin I set all info about Title, Author, Comment, ... - and inside the PDF appears another one, maybe from old version of addin

Peter
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Tracker Supp-Stefan
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Re: Addin for Word: Accept wrong metadata

Post by Tracker Supp-Stefan » Wed Nov 05, 2014 2:18 pm

Hi Peter,

Can you please go to Start -> Devices and Printers -> Our PDF XChange one, and check whether your "old" metadata is set up as the default there?

Best,
Stefan

Peter2
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Re: Addin for Word: Accept wrong metadata

Post by Peter2 » Wed Nov 05, 2014 2:28 pm

I checked - there are no options activated and no entries exist.

But if I use the button in the lower left corner of the "Save as .." dialogue, there are the settings which are used.

Peter
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Peter2
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Re: Addin for Word: Accept wrong metadata

Post by Peter2 » Wed Nov 26, 2014 9:06 pm

PDF-X-Change Pro German

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Patrick-Tracker Supp
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Re: Addin for Word: Accept wrong metadata

Post by Patrick-Tracker Supp » Wed Nov 26, 2014 10:00 pm

Hello Peter,

Thank you for the report. I have reproduced this issue and spoken to Ivan (development manager). He has asked me to create an internal development ticket to help track the status of the issue.

Please reference RT-2830 when requesting an update to this issue.

Thank you for your patience and understanding while we work to solve this.
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America

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