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Peter2
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Addin for Word: Accept wrong metadata

Wed Nov 05, 2014 10:26 am

MS Word 2010, Office Addin 311, Win 7x64

Inside the Addin I set all info about Title, Author, Comment, ... - and inside the PDF appears another one, maybe from old version of addin

Peter
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Tracker Supp-Stefan
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Re: Addin for Word: Accept wrong metadata

Wed Nov 05, 2014 2:18 pm

Hi Peter,

Can you please go to Start -> Devices and Printers -> Our PDF XChange one, and check whether your "old" metadata is set up as the default there?

Best,
Stefan
 
Peter2
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Re: Addin for Word: Accept wrong metadata

Wed Nov 05, 2014 2:28 pm

I checked - there are no options activated and no entries exist.

But if I use the button in the lower left corner of the "Save as .." dialogue, there are the settings which are used.

Peter
Win 7 Prof German; PDF-X-Change Pro German
 
Peter2
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Re: Addin for Word: Accept wrong metadata

Wed Nov 26, 2014 9:06 pm

Win 7 Prof German; PDF-X-Change Pro German
 
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Re: Addin for Word: Accept wrong metadata

Wed Nov 26, 2014 10:00 pm

Hello Peter,

Thank you for the report. I have reproduced this issue and spoken to Ivan (development manager). He has asked me to create an internal development ticket to help track the status of the issue.

Please reference RT-2830 when requesting an update to this issue.

Thank you for your patience and understanding while we work to solve this.
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Thank you.

Cheers,

Patrick Charest
Tracker Support North America

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