Office2PDF v.4 add-in compatibility with Office 2010

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gripenhack
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Office2PDF v.4 add-in compatibility with Office 2010

Post by gripenhack » Mon Mar 25, 2013 7:13 pm

I'm running Exchange 4 Pro and have recently upgraded to Office 2010. The upgrade process maintained the PDF Exchange add-in in Excel and Powerpoint (even though a window comes up on launching PP which says it could not install the add-in) but not in Word. Is this a compatibility problem and, if so, what is the solution please?

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Paul - Tracker Supp
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Re: Office2PDF v.4 add-in compatibility with Office 2010

Post by Paul - Tracker Supp » Tue Mar 26, 2013 1:27 am

H gripenhack,

in Word is the plugin listed as disabled? You may need to explicitly enable it. We are not aware of a specific issue with PDF-XChange 4 and Word 2010. You would want to update it to the last V4 build (Version 4.0.210) by downloading the installer from here: http://tracker-software.com/version/pdf-xchange-pro/

Even better would be to go to V5. If you log into your account here http://www.tracker-software.com/login you can see your upgrade options. Do not post your serial key here or we will be forced to block it. If you have any issues checking your upgrade discount send your serial to support@tracker-software.com

hth
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Paul O'Rorke
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gripenhack
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Re: Office2PDF v.4 add-in compatibility with Office 2010

Post by gripenhack » Wed Mar 27, 2013 6:17 pm

Excellent, TY. Was unfamiliar with Word 2010 so took a moment to re-enable the add-in. All now working correctly. :)

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Will - Tracker Supp
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Re: Office2PDF v.4 add-in compatibility with Office 2010

Post by Will - Tracker Supp » Wed Mar 27, 2013 6:43 pm

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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