Advise

This Forum is for the use of End Users requiring help and assistance for Tracker Software's OFFice2PDF and MS Office Addin Applications - supplied with PDF-XChange.

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Nikonor77
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Advise

Post by Nikonor77 » Mon Jan 23, 2012 3:12 pm

Appeared following problem - computer became much slowly work. That it is necessary check? As avoid problem? Help the advice. Where about this possible read?

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Paul - Tracker Supp
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Re: Advise

Post by Paul - Tracker Supp » Mon Jan 23, 2012 3:55 pm

HI Nikonor77,

thanks for the post. This is an appropriate place to ask so that's OK.

Can you give us a little more detail on what is happening please? What product are you using? You have posted in the Office2PDF ans MS Office Addin Version 4 forum so is it the Addin or Office2PDF that is cauysibng the problem?

Perhas the easiest thing to do is detail what you are doing a little more. Step by step is the most helpful. For example:
1. Open a Word Document
2. Click the 'Convert to PDF' PDF-XChange Toolbar buton.
3. The conversion takes 7 minutes to complete - or the conversion does not complete etc.
4. Other programs slow down.
5. I kill the PDF-XChange process
6. System speed returns to normal.

These are of course fictional but illustrate the kind of detail that will help us find the cause of your issue.
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Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com

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