This Forum is for the use of End Users requiring help and assistance for Tracker Software's OFFice2PDF and MS Office Addin Applications - supplied with PDF-XChange.

Moderators: Tracker Support, TrackerSupp-Daniel, Chris - Tracker Supp, Vasyl-Tracker Dev Team, Sean - Tracker, Tracker Supp-Stefan

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Post by Nikonor77 » Mon Jan 23, 2012 3:12 pm

Appeared following problem - computer became much slowly work. That it is necessary check? As avoid problem? Help the advice. Where about this possible read?

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Paul - Tracker Supp
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Re: Advise

Post by Paul - Tracker Supp » Mon Jan 23, 2012 3:55 pm

HI Nikonor77,

thanks for the post. This is an appropriate place to ask so that's OK.

Can you give us a little more detail on what is happening please? What product are you using? You have posted in the Office2PDF ans MS Office Addin Version 4 forum so is it the Addin or Office2PDF that is cauysibng the problem?

Perhas the easiest thing to do is detail what you are doing a little more. Step by step is the most helpful. For example:
1. Open a Word Document
2. Click the 'Convert to PDF' PDF-XChange Toolbar buton.
3. The conversion takes 7 minutes to complete - or the conversion does not complete etc.
4. Other programs slow down.
5. I kill the PDF-XChange process
6. System speed returns to normal.

These are of course fictional but illustrate the kind of detail that will help us find the cause of your issue.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards

Paul O'Rorke
Tracker Support North America

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