Word: Links in header and footer not working

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HExSM
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Word: Links in header and footer not working

Post by HExSM »

If you add links in the header or footer in Microsoft Word, those are not rendered as links in the final PDF.

Tested with version 9.2.358.0
Willy Van Nuffel
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Re: Word: Links in header and footer not working

Post by Willy Van Nuffel »

Hi,

I just tried with the installation of PDF-XChange Standard printer version 9.2.358.0 and its Office add-ins, and here it works correctly.

I do not know about your experience with the PDF-XChange Office add-ins, so I would ask you:
1) to verify the Link settings via the PDF-XChange tab in Word and then Edit Settings > Links.
2) to verify if the links in the body text of your Word document are correctly converted.
3) if other links in PDF-documents are correctly seen by PDF-XChange Editor.

Keep us posted.

Willy
Attachments
PDF-XChange Office add-in - Links settings.png
HExSM
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Re: Word: Links in header and footer not working

Post by HExSM »

Hi Willy,

I have not much experience with the Office add-ins. We are currently testing the software.
  1. The settings under "Edit Settings > Links" are the same as yours.
  2. The link in the body text is correctly converted.
  3. Other links are working fine.
I attached a test file and the result.

Best regards
Stefan
Attachments
pdf-xchange_link-test.zip
(98.3 KiB) Downloaded 145 times
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Paul - Tracker Supp
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Re: Word: Links in header and footer not working

Post by Paul - Tracker Supp »

Thanks for those files Stefan.

I see in your Word document that the header and footer links are only active when editing the header or footer. By that I mean that if I mouse over the link in the main body of the Word file I get the cursor change indication it is a link and to use the CTRL+Click combo to follow the link. Not so the links in the header and footer until I elect to Edit the Header or footer, at which point the CTRL+Click option becomes available. I suspect this is not unrelated.

Regardless of that, when I use Word's export to PDF the link does work so I will ask the team about this.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
HExSM
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Re: Word: Links in header and footer not working

Post by HExSM »

Hi Paul,

was there any progress on that bug?

Best regards
Stefan
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Paul - Tracker Supp
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Re: Word: Links in header and footer not working

Post by Paul - Tracker Supp »

Hi Stefan,

I checked the ticket, it is still open. I asked if it can be pushed for the next build, we will have to see what they say.
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
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