outlook addin only get blank page

This Forum is for the use of End Users requiring help and assistance for Tracker Software's OFFice2PDF and MS Office Addin Applications - supplied with PDF-XChange.

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Sean - Tracker, Chris - Tracker Supp, Tracker Supp-Stefan

Post Reply
sai3344
User
Posts: 2
Joined: Sat Nov 21, 2020 1:31 am

outlook addin only get blank page

Post by sai3344 » Sat Nov 21, 2020 1:45 am

Hello,

When I convert my email in Outlook using the addin, only blank page is created.
By the way, I am now trying PDF-XChange Standard Printer before buying it.
Here is a screenshot.
image.png

User avatar
TrackerSupp-Daniel
Site Admin
Posts: 4021
Joined: Wed Jan 03, 2018 6:52 pm

Re: outlook addin only get blank page

Post by TrackerSupp-Daniel » Mon Nov 23, 2020 5:58 pm

Hi, sai3344

It appears you are using an old version of our software, please update the software to the latest version, available from our official website, and try this again:
https://www.tracker-software.com/product/downloads

The latest version is 8.0.343.0

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Support: <Support@tracker-software.com>
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

sai3344
User
Posts: 2
Joined: Sat Nov 21, 2020 1:31 am

Re: outlook addin only get blank page

Post by sai3344 » Wed Nov 25, 2020 2:11 am

Hello, Daniel

Thank you for your reply.
The version is 8.0.343.
Here is a screenshot.
Maybe something wrong with the font.
But I can print it rightly using PDF-XChange Standard or Lite.
image.png

Post Reply