how to delete the watermark?

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nssb0000009
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how to delete the watermark?

Post by nssb0000009 » Sat Feb 16, 2013 3:22 am

I use the pdf-tools to add the jpg watermark.But I can't find how to delete the watermark.

How to?

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Re: how to delete the watermark?

Post by John - Tracker Supp » Sat Feb 16, 2013 3:10 pm

I assume these are the trial watermarks (in the top corner of each page ?)

If you have a license - please email us at : support@tracker-software.com

Otherwise these cannot be removed ... They are there because you have used a trial version of our product and a license is required to use the application in anything but trial mode.
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nssb0000009
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Re: how to delete the watermark?

Post by nssb0000009 » Sat Feb 16, 2013 11:58 pm

oh,I know!

But I add the watermark that I prepare the custom jgp.Now I want to delete the custom watermark.
How to?

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Re: how to delete the watermark?

Post by John - Tracker Supp » Sun Feb 17, 2013 1:26 am

You will need to use the beta of our new Editor - see here;

http://www.tracker-software.com/company ... s/view/120
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nssb0000009
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Re: how to delete the watermark?

Post by nssb0000009 » Mon Feb 18, 2013 12:16 am

Thanks!
Now I test it.

But why the "http://www.tracker-software.com/product/downloads" page doesn't have the edit?

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Re: how to delete the watermark?

Post by nssb0000009 » Mon Feb 18, 2013 12:19 am

Setup Failed

0x80096005 ...

xp sp3

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Re: how to delete the watermark?

Post by Paul - Tracker Supp » Mon Feb 18, 2013 1:05 am

Setup Failed
0x80096005 ...
xp sp3
Was this on the Editor beta installer?
But why the "http://www.tracker-software.com/product/downloads" page doesn't have the edit?
Because this is a beta....
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Re: how to delete the watermark?

Post by nssb0000009 » Mon Feb 18, 2013 11:50 pm

Yes!
I download the editor and setup it on the xp sp3.
The error issuses when it setups!

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Re: how to delete the watermark?

Post by Paul - Tracker Supp » Tue Feb 19, 2013 12:24 am

Hi nssb0000009

thanks for that. I just ran an install of the Beta V3.0.275.0 on a clean and fully patched XP PS3 machine and the installation went without issue. Before I escalate this, in the interests of making my test as close to your experience as possible can you tell me a little more about the choices you made during the installation? For example:
  • Did you do a Complete install or a Custom Install?
  • If a Custom Install what options did you choose?
  • Did you Select Free Version or Pro Version?
  • What administrative rights does the user have under whose account the installation was run? Is it restricted in any way?
  • At what point in the installation does the error occur?
thanks in advance
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Re: how to delete the watermark?

Post by Paul - Tracker Supp » Tue Feb 19, 2013 1:19 am

Hi again nssb0000009

regardless of the above it would be helpful if you can log the installation and send us the log files. If you use the command line to start the installer (you should uninstall it first) and add the switch /log log.txt you will get 2 log files in the folder from which you run the installer. One will be called log.txt and one will be log_0_Viewer.86. If you can send us those we can try to find what is happening for you.

So make sure at the command line to navigate to the folder where the installer is for examle: C:\Documents and Settings\Administrator\Desktop

then issue the command: PDFXVE3.exe /log log.txt

Please zip the two files up and post on this thread.
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Re: how to delete the watermark?

Post by nssb0000009 » Wed Feb 20, 2013 12:58 am

I setup a new xp sp3 in vmware.I test the editor in it.
I double click the PDFXVE3.exe.
Then it prompts the dialog ...
Attachments
q.rar
(33.89 KiB) Downloaded 138 times

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Re: how to delete the watermark?

Post by Paul - Tracker Supp » Wed Feb 20, 2013 1:03 am

Thanks for that nssb0000009,

I hope that this will be enough for the development team. We may yet need to have you create both logs by launching through the command line as described in my previous post. I'll let you know if that is needed once the development team have taken a look at the log you posted.
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Re: how to delete the watermark?

Post by nssb0000009 » Thu Feb 21, 2013 12:59 am

Yes,I do.
But the editor issuses error when setups.
The .rar flie includes errors.

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Re: how to delete the watermark?

Post by Paul - Tracker Supp » Thu Feb 21, 2013 2:05 am

Hi nssb0000009
Yes,I do.
I'm not sure what you are telling me here. I think you are saying you did launch the installer by the command line and that because of the error there is only one log file... If so then that's all we can expect.

:-)
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Re: how to delete the watermark?

Post by nssb0000009 » Thu Feb 21, 2013 5:28 am

Yes,I do as you say.

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Re: how to delete the watermark?

Post by Will - Tracker Supp » Thu Feb 21, 2013 3:04 pm

Hi nssb0000009,

Thanks for clearing that up for Paul - as he's working from Australia, he's not on right now, but I'll forward your message to him and he'll get back to you as soon as a he has something more for you. :)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

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Re: how to delete the watermark?

Post by Paul - Tracker Supp » Fri Feb 22, 2013 4:03 am

HI nssb0000009,

our development team have found the problem with your installer and have created a new build that they would like you to test.
Please download and test this build of the Editor: http://www.docu-track.co.uk/PDFXVE3.msi

Regards the removal of watermarks - much depends on how they were added in the first place, the Editor can remove watermarks added by the editor itself and by Adobe Acrobat, but it will not allow one to remove watermarks added by the PDF-Tools, at least not via Document -> Watermarks

I guess it may be done in the editor via content editing page by page, but not automatically.

I hope that helps.
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Re: how to delete the watermark?

Post by nssb0000009 » Sat Feb 23, 2013 12:30 am

Thanks!
Now it works.

This editor is just I want.The Acrobat is too heavy and too expensive.I want a light tool.

I have another question :
Do the editor change the pdf file version?
I find pdf-tool change.I don't want the editor to change it by default.

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Re: how to delete the watermark?

Post by Chris - Tracker Supp » Sat Feb 23, 2013 11:47 pm

Hi,

By default the Editor or Viewer will maintain the version of PDF the document had when it was opened. You can set the Version you want to maintain when creating New Documents, these settings can be found in Edit->Preferences->New Documents.

HTH
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.


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Re: how to delete the watermark?

Post by nssb0000009 » Sun Feb 24, 2013 12:22 am

Thanks!

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Re: how to delete the watermark?

Post by John - Tracker Supp » Sun Feb 24, 2013 4:25 pm

;)
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