Software won't load--get message printers operation failed

This Forum is for the use of End Users requiring help and assistance for Tracker Software's PDF-XChange Printer Drivers only - Please do not post requests for older versions of PDF-XChange or the PDF-Tools/OFFice2PDF applications here

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Tracker Supp-Stefan

Post Reply
andys
User
Posts: 3
Joined: Thu Jan 24, 2008 8:52 pm

Software won't load--get message printers operation failed

Post by andys »

I just purchased PDF Xchange V4 print driver and before the screen for entering my serial number I get message "printers operation could not be completed"
Andys
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Post by John - Tracker Supp »

Hi Andy - can you please advise what version of PDF-XChange (Lite/Standard/PRO) and what Version of Windows you are using ?

Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Post by John - Tracker Supp »

Also :

You can temporarily install and use PDF-XChange V3 and use this until tomorrow when our dev team are available to investigate - your serial number is compatible with both V3 and V4.

Sorry for the inconvenience !
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
andys
User
Posts: 3
Joined: Thu Jan 24, 2008 8:52 pm

Re: Software won't load--get message printers operation fail

Post by andys »

andys wrote:I just purchased PDF Xchange V4 print driver and before the screen for entering my serial number I get message "printers operation could not be completed"
The version I bought was Lite and my computer is Windows 2000 XP.
Andys
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Post by John - Tracker Supp »

Hi,

Thanks for your patience - a new Lite build is now available correcting this issue.

https://www.pdf-xchange.com/PDFX4SA_LE.zip.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
andys
User
Posts: 3
Joined: Thu Jan 24, 2008 8:52 pm

Post by andys »

:D :D All set now. Thanks.
Andys
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Post by John - Tracker Supp »

Excellent - thanks Andy :)
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
Post Reply