PDF-XChange Editor Plus 9.0 build 351.0 - printing problem

This Forum is for the use of End Users requiring help and assistance for Tracker Software's PDF-XChange Printer Drivers only - Please do not post requests for older versions of PDF-XChange or the PDF-Tools/OFFice2PDF applications here

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Tracker Supp-Stefan

Post Reply
TecSpa
User
Posts: 1
Joined: Fri Jan 29, 2021 9:00 am

PDF-XChange Editor Plus 9.0 build 351.0 - printing problem

Post by TecSpa »

Hello, after updating to this version, the pdf print crashes. Already reported to technical support.
User avatar
TrackerSupp-Daniel
Site Admin
Posts: 8440
Joined: Wed Jan 03, 2018 6:52 pm

Re: PDF-XChange Editor Plus 9.0 build 351.0 - printing problem

Post by TrackerSupp-Daniel »

Hi, TecSpa

Thank you for the report, We have received your email and the dump files as our team requested, the Developer are currently looking into the issue, and we will contact you in reply to your original email should we need more details from you.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
ketter
User
Posts: 149
Joined: Tue Jul 21, 2009 3:05 pm

Re: PDF-XChange Editor Plus 9.0 build 351.0 - printing problem

Post by ketter »

I just recently upgraded our company to PDF-XChange PRO 9.0 Build 351.0. Users are reporting problems printing. I just tried printing from Excel and got an error: "Your file could not be printed due to an error on PDF-XChange Standard on." Do we have a solution for this yet?

EDIT TO ADD: I was notified by support to install Build 352. That solved the problem for us.
User avatar
Tracker Supp-Stefan
Site Admin
Posts: 17824
Joined: Mon Jan 12, 2009 8:07 am
Location: London
Contact:

Re: PDF-XChange Editor Plus 9.0 build 351.0 - printing problem

Post by Tracker Supp-Stefan »

Hello ketter,

Glad to hear that build 352 resolved it for you!

Kind regards,
Stefan
ADeeg
User
Posts: 24
Joined: Tue Jan 04, 2005 1:30 pm
Location: Berlin

Re: PDF-XChange Editor Plus 9.0 build 351.0 - printing problem

Post by ADeeg »

Tracker Supp-Stefan wrote: Thu Feb 18, 2021 3:00 pm Hello ketter,

Glad to hear that build 352 resolved it for you!

Kind regards,
Stefan
The redistributable driver files are still 351, Current version shows: 9.0.352.0 , but the download contains only 9.0.351 build version
https://www.pdf-xchange.com/product/pdf-xchange-drivers-api

Regards Armin
User avatar
John - Tracker Supp
Site Admin
Posts: 5219
Joined: Tue Jun 29, 2004 10:34 am
Location: United Kingdom
Contact:

Re: PDF-XChange Editor Plus 9.0 build 351.0 - printing problem

Post by John - Tracker Supp »

Closed as superseded.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
Post Reply