Add pdf exchange virtual printer

[johnvorsten]

I want to add the pdf xchange virtual printer in the list of windows printers. I understand the driver is added upon installation, but I removed the printer while troubleshooting.

Is there a way to re-add the printer via a driver file? I tried adding the printer through printers & scanners > add printer > add local > add with driver and chose the driver file at C:\Program Files\Tracker Software\PDF-XChange Standard\Drivers

I get an error "The folder you specified doesnt contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for x64 based systems"

Am I looking in the wrong place for a driver file? What is the correct way to manually re-add the printer without re-installation?

[TrackerSupp-Daniel]

Hello Johnvorsten,

Provided that the "PDFSaver.exe" file is still located in the install folder, you can follow the steps here to "re-install" the driver without performing an actual installation. https://www.pdf-xchange.com/knowle ... e-Standard

If that executable is no longer present, you want to completely uninstall all of our software, and run the installers fresh, to ensure no conflicting files are in place when re-establishing the printer.

Kind regards,

[johnvorsten]

Hello Johnvorsten,

Provided that the "PDFSaver.exe" file is still located in the install folder, you can follow the steps here to "re-install" the driver without performing an actual installation. https://www.pdf-xchange.com/knowle ... e-Standard

If that executable is no longer present, you want to completely uninstall all of our software, and run the installers fresh, to ensure no conflicting files are in place when re-establishing the printer.

Kind regards,

Thank you

[Tracker Supp-Stefan]