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PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Thu Aug 29, 2019 1:54 pm
by UPoth
Dear Support-Team,

after updating PDF-XChange PRO from version 8.0.331.0 to 8.0.332.0 PDF-XChange Standard is only available in English. Other languages are not displayed. The Post viewtopic.php?f=39&t=32409 describes an almost identical problem. This problem does not affect PDF-XChange Editor Plus.
A new installation did not fix the problem.
The folder "Common" was moved from "C:\Program Files\Tracker Software\Common" to "C:\Program Files\Common Files\Tracker Software\Common". I think this is the problem.

My System: Windows 10 Pro, Version 1903, Build 18362.295

With best regards

Ulrich Poth

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Thu Aug 29, 2019 6:43 pm
by TrackerSupp-Daniel
Hello Upoth,

Thank you for the report, We are unsure how this made it past our testing, however are now seeing this on some devices here as well. I apologize for the troubles in the meantime, we will likely be releasing another build to resolve this in a few business days time.

Regards,

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Fri Aug 30, 2019 6:21 am
by UPoth
Hello Daniel,

thanks for the quick reaction and the planned fix.
Have a nice weekend.

With best regards

Ulrich Poth

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Fri Aug 30, 2019 8:32 am
by Dimitar - Tracker Supp
:-)

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Sun Sep 01, 2019 12:56 pm
by siSINka
just wanted to write it here too .. :-)

The same problem is with PDF-XChange Lite printer driver (from PDF-XChange Editor plus) after update to 8.0.332

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Sun Sep 01, 2019 7:39 pm
by Will - Tracker Supp
Hi siSINka,

Thanks for that - We are aware and will have a fix available soon :)

Thanks,

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Wed Sep 11, 2019 3:05 pm
by UPoth
Dear Support Team,

After updating PDF-XChange PRO to version 8.0.333.0, it is now possible to select the language in PDF-XChange Standard.
In Office2PDF & MS Office Addin (Office 2019 PXCOfficeAddin.x86.dll) there is still no selection possible. Only English available.

With best regards

Ulrich Poth

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Wed Sep 11, 2019 6:05 pm
by Paul - Tracker Supp
Hi Ulrich,

indeed the Driver was fixed and unfortunately the Add-Ins are now not showing the languages as you point out. I apologize for this.

We have a work around, that is to simlink the language files to the required location. If you run the batch file in the attached archive, (must be run as Admin) it will make the required links and on restarting your Office application (Word, Excel etc) the Add-In should then have access to the additional language files.

This will be corrected int he next build.

Do let us know how this goes for you please?

Paul

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Thu Sep 12, 2019 6:45 am
by UPoth
Hello Paul,

the "junction" works perfectly.
All languages are available.
Thanks for the quick help.

With best regards

Ulrich Poth

Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Posted: Thu Sep 12, 2019 8:13 am
by Will - Tracker Supp
:D