V8-Lite: Option for "save as .." not working?

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Peter2
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V8-Lite: Option for "save as .." not working?

Post by Peter2 » Fri Jun 07, 2019 1:19 pm

I have problems to define the option for "save as: path" ..

In the dialogue, I can select what I want - from menu or from "Browse", and always it writes the selected path to the input field. But nevertheless - the selection "Last used path" stays always toggled, and the PDF is always saved in "Last used path" - not in "Pictures", not in "Temp"....
pdf_lite_save-as-path.png
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Will - Tracker Supp
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Re: V8-Lite: Option for "save as .." not working?

Post by Will - Tracker Supp » Fri Jun 07, 2019 2:57 pm

Hi Peter,

Thanks for the post - Are you changing these settings from within the print dialog in an application, or the Control Panel? If the former, please do this from within the Control Panel as changes made to printer settings are only changed for that application session, when done via the print dialog.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
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Peter2
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Re: V8-Lite: Option for "save as .." not working?

Post by Peter2 » Tue Jun 11, 2019 9:06 am

Hi Will

the problem is in the session itself. I change it in printer-properties, but it does not accept it.
I will send a link to a screencast to supoort ..
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Re: V8-Lite: Option for "save as .." not working?

Post by Will - Tracker Supp » Tue Jun 11, 2019 9:22 am

Hi Peter,

Thanks for that - I believe that this is because the Last Used Path option is set. Disabling this should give you the results that you want.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Peter2
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Re: V8-Lite: Option for "save as .." not working?

Post by Peter2 » Tue Jun 11, 2019 10:54 am

Will - Tracker Supp wrote:
Tue Jun 11, 2019 9:22 am
...I believe that this is because the Last Used Path option is set. Disabling this should give you the results that you want....
Hi Will

yes, confirmed.

Is this behaviour really intended and the common "state of the art of usability"?

On the left side there is displayed an active edit field which can be modified, but is not accepted? The (usually) hidden "last used path" overwrites all other settings?
I thought that when the user selects "pictures" or "documents", the "last used path" should be disabled (because the user decided for "pictures").
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Re: V8-Lite: Option for "save as .." not working?

Post by TrackerSupp-Daniel » Tue Jun 11, 2019 10:07 pm

Hello Peter,

That is correct, the "Last used" option will not take effect until the driver has been used at least once, so until then all these options are present and can be active simultaneously. Once a file has been saved, there is a "last used" save location available to be used, and thus it can take priority over the other options, this is to ease the process for users who commonly save a group of files to a location, then move on to another batch in a different location without having to make changes to the driver profile. If you wish to disable this permanently, I would advise setting up a custom profile with the desired settings:
https://www.tracker-software.com/knowle ... e-Standard

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

Peter2
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Re: V8-Lite: Option for "save as .." not working?

Post by Peter2 » Wed Jun 12, 2019 7:04 am

Hell Daniel

the idea for itself is OK for me, but the handling is totally confusing - as described above. I select an option ("Images"), the edit box confirms my decision, but the software does not care and uses an hidden (not visible in dialogue without explicit opening) setting. This could be done better (clearer for the user).
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Re: V8-Lite: Option for "save as .." not working?

Post by Peter2 » Wed Jun 12, 2019 8:17 am

Edit - deleted, because useless copy of the posting above.
Last edited by Peter2 on Wed Jun 19, 2019 8:19 am, edited 1 time in total.
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Re: V8-Lite: Option for "save as .." not working?

Post by Will - Tracker Supp » Wed Jun 12, 2019 1:42 pm

Hi Peter,

Thanks for your comments - We'll take them into consideration for a future release, but as always we cannot guarantee change at this time.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Peter2
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Re: V8-Lite: Option for "save as .." not working?

Post by Peter2 » Wed Jun 12, 2019 2:04 pm

Will - Tracker Supp wrote:
Wed Jun 12, 2019 1:42 pm
... We'll take them into consideration for a future release...
That's fine, thanks.

Peter
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Re: V8-Lite: Option for "save as .." not working?

Post by Will - Tracker Supp » Wed Jun 12, 2019 2:13 pm

:)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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