Canceling printing in web browser (Firefox) does not cancel it in printer driver

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asocialis
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Posts: 22
Joined: Mon Feb 11, 2019 12:29 am

Canceling printing in web browser (Firefox) does not cancel it in printer driver

Post by asocialis » Fri Apr 05, 2019 6:47 pm

Sometimes I forget something or change my mind during printing (for example I forget to copy file name from firefox sav as dialog so i can paste it into pdf printer dialog), then I press cancel, and although Firefox stops it, your app keeps waiting and offers me to save file.
Can you make app detect that printing is stopped and cancel it too?
Of course this is not happening frequently, and is more problem for larger pages, slower printing, where waiting is so annoying. :x

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TrackerSupp-Daniel
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Posts: 2703
Joined: Wed Jan 03, 2018 6:52 pm

Re: Canceling printing in web browser (Firefox) does not cancel it in printer driver

Post by TrackerSupp-Daniel » Fri Apr 05, 2019 11:07 pm

Hello Associalis,

Thank you for reporting this, I have reproduced this issue locally and created a formal bug report on the matter. I cannot speak for when it will be resolved, but know that we are working on a resolution.

Kind regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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