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Problem with hyperlinks in endnotes

Posted: Sat Mar 02, 2019 8:45 pm
by PDFer
The current and recent versions of the PDF-Xchange Standard printer driver (v-7.0, builds 328.1 and 328.2) are failing to create hyperlinks for URLs embedded in endnote text. However, in body text and in footnotes that have such embedded URLs, the URLs are correctly converted to hyperlinks.

I am using Word 2007 with Win7-64x Pro.

Can you give me an idea of how long it will take to issue a revision that corrects this problem?

Re: Problem with hyperlinks in endnotes

Posted: Mon Mar 04, 2019 10:47 am
by Will - Tracker Supp
Hi PDFer,

That's odd - Can you send a sample Word doc. and the resulting PDF? If you don't want to post publicly on our forums, you can send it directly to support@tracker-software.com with a link back to this topic, for reference.

Cheers,

Re: Problem with hyperlinks in endnotes

Posted: Mon Mar 04, 2019 6:21 pm
by PDFer
I just now sent a doc file and the resulting pdf, by email. Thanks for your help.

Re: Problem with hyperlinks in endnotes

Posted: Tue Mar 05, 2019 9:54 am
by Will - Tracker Supp
Thanks for that - I've got the file, so will look into it and get back to you.

Cheers,

Re: Problem with hyperlinks in endnotes

Posted: Tue Mar 05, 2019 11:47 am
by Will - Tracker Supp
Hi PDFer,

Have test and successfully reproduced the issue. The internal development ticket RT-4686 has been created to track the progress of the fix.

Sincere apologies for the inconvenience!

Re: Problem with hyperlinks in endnotes

Posted: Fri May 03, 2019 8:10 pm
by PDFer
Hi Will,

Can you please give me an update on progress by your development team for a fix for this problem?

Re: Problem with hyperlinks in endnotes

Posted: Tue May 07, 2019 11:14 am
by Will - Tracker Supp
Hi PDFer,

Apologies for the late response - I'll see if I can get a response soon.

Thanks,