Printing from Browser cuts off edges

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susan lussos
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Joined: Fri Jan 01, 2016 8:01 pm

Printing from Browser cuts off edges

Post by susan lussos » Sat Feb 09, 2019 1:22 am

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I upgraded to PDF PRO thinking that the problem with PDF Printer Lite was fixed here. Not so. The problem is printing from a browser the edges are cut off. Approximately a letter or two. if i use MS PDF Print the problem disappears but I still cannot have margins.

Thanks.

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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Re: Printing from Browser cuts off edges

Post by TrackerSupp-Daniel » Sat Feb 09, 2019 1:36 am

Hello Susan,

I am having trouble reproducing this. Can I ask you to double check that you are using the latest versions of both Google Chrome, and our PDF-XChange Software? our printers should say build 328.2 under the about tab when looking at their properties.

After that, it could also be something on the webpage causing this. I could not find any articles that made this happen in my search so far (and will keep looking) but would it be possible for you to send us a link to a few pages you are trying to print?

Thank you!
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

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