Bug in Save dialog
Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Chris - Tracker Supp, Sean - Tracker, Tracker Supp-Stefan
Bug in Save dialog
Is here a way to make my settings became default settings in Save dialog?
Every time I have either to choose another profile or enter settings manually.
And I've found a bug - Path is doubled:
Every time I have either to choose another profile or enter settings manually.
And I've found a bug - Path is doubled:
Last edited by Ovg on Fri Apr 20, 2018 4:43 am, edited 1 time in total.
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- TrackerSupp-Daniel
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Re: Bug in Save dialog
Hi OVG,
While the default profile will not take these changes in my tests, you can save them to a custom profile, then you just need to ensure you have that profile selected.
As for the bug, thanks! reported to devs!
While the default profile will not take these changes in my tests, you can save them to a custom profile, then you just need to ensure you have that profile selected.
As for the bug, thanks! reported to devs!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Bug in Save dialog
Hi, Daniel!
Unfortunately it doesn't work this way - after each printing settings are resets to Default profile and
I had to open Save dialog and choose another profile again and again.
Unfortunately it doesn't work this way - after each printing settings are resets to Default profile and
I had to open Save dialog and choose another profile again and again.
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- Dimitar - Tracker Supp
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Re: Bug in Save dialog
Hello Ovg,
Could you tell me if you have upgraded an old version to 7.0.325 or installed it clean?
Also, could you please tell me from which software do you try to print using the Standard drivers.
Regards.
Could you tell me if you have upgraded an old version to 7.0.325 or installed it clean?
Also, could you please tell me from which software do you try to print using the Standard drivers.
Regards.
Re: Bug in Save dialog
Hello Dimitar!
I've done a clean install. It doesn't matter from which application I'm trying printing: FireFox, Ultraedit, Notepad, Biamp Audia, ....
When printing from Firefox I have to choose another profile every time, from other programs - I have to choose another profile after starting program.
All subsequent prints from that program working fine until program restart.
I've done a clean install. It doesn't matter from which application I'm trying printing: FireFox, Ultraedit, Notepad, Biamp Audia, ....
When printing from Firefox I have to choose another profile every time, from other programs - I have to choose another profile after starting program.
All subsequent prints from that program working fine until program restart.
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- Dimitar - Tracker Supp
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Re: Bug in Save dialog
Hello Ovg,
Looks like something is blocking the change in the registry.
Could you please tell what kind of security software do you have, and is there a some system cleaning software installed on your computer like CCleaner or similar?
Regards.
Looks like something is blocking the change in the registry.
Could you please tell what kind of security software do you have, and is there a some system cleaning software installed on your computer like CCleaner or similar?
Regards.
Re: Bug in Save dialog
Hello Dimitar!
I don't use any security software or registry cleaner. My A/V - MSE.
Which key should be modified? I can check this.
I don't use any security software or registry cleaner. My A/V - MSE.
Which key should be modified? I can check this.
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- TrackerSupp-Daniel
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Re: Bug in Save dialog
I am unsure which Registry keys Dimitar is referring to, so I will leave that point for him.
I am curious though, as to my knowledge the profile is used on a per-session basis. Meaning that most programs will be recognized as a single session and use the same profile until closing. If I'm not mistaken Firefox treats each tab as a separate Session or instance. Can you tell me if it remembers the profile between prints on the same tab?
I am curious though, as to my knowledge the profile is used on a per-session basis. Meaning that most programs will be recognized as a single session and use the same profile until closing. If I'm not mistaken Firefox treats each tab as a separate Session or instance. Can you tell me if it remembers the profile between prints on the same tab?
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Bug in Save dialog
Hello, Daniel!
No, even to print the same tab I have to choose another profile every time ...TrackerSupp-Daniel wrote:Can you tell me if it remembers the profile between prints on the same tab?
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- TrackerSupp-Daniel
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Re: Bug in Save dialog
alright, thanks for that,
Back to the drawing board!
Back to the drawing board!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
- TrackerSupp-Daniel
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- Posts: 8579
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Bug in Save dialog
Hi Arnold,
If you are going to be consistently using that profile across all applications, you could set it as the default profile.
Ive been looking for a GUI method to do this, but apparently it is currently only possible from the command line.
This KB may help, https://www.pdf-xchange.com/knowle ... ser-system
And the V7 Manual details the switches for RunDll32 here: https://help.pdf-xchange.com/pdfxs ... les_s.html
Hope this helps!
If you are going to be consistently using that profile across all applications, you could set it as the default profile.
Ive been looking for a GUI method to do this, but apparently it is currently only possible from the command line.
This KB may help, https://www.pdf-xchange.com/knowle ... ser-system
And the V7 Manual details the switches for RunDll32 here: https://help.pdf-xchange.com/pdfxs ... les_s.html
Hope this helps!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Bug in Save dialog
Hello Daniel!
Thank you for suggestion. Perhaps I do something wrong - it doesn't work for me:
Thank you for suggestion. Perhaps I do something wrong - it doesn't work for me:
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- TrackerSupp-Daniel
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- Posts: 8579
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Bug in Save dialog
Hello ovg,
After consulting with the dev team, It seems we've overlooked a portion of the article.
long story short, for your use (or mine as well for testing this) you need to delete some registry entries under currentuser, to force the printer to look at the machine settings instead of the user settings.
Close out active instances of programs you'll be printing from first, then,
Youll need to remove any related PDF-XChange printers binaries from both of these locations
HKEY_CURRENT_USER\Printers\DevModePerUser
HKEY_CURRENT_USER\Printers\DevModes2
In hind sight these are probably the Reg keys Dimitar was talking about...
After consulting with the dev team, It seems we've overlooked a portion of the article.
long story short, for your use (or mine as well for testing this) you need to delete some registry entries under currentuser, to force the printer to look at the machine settings instead of the user settings.
Close out active instances of programs you'll be printing from first, then,
Youll need to remove any related PDF-XChange printers binaries from both of these locations
HKEY_CURRENT_USER\Printers\DevModePerUser
HKEY_CURRENT_USER\Printers\DevModes2
In hind sight these are probably the Reg keys Dimitar was talking about...
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Bug in Save dialog
Hello Daniel!
Bingo!!! Thank you so much!
Bingo!!! Thank you so much!
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- TrackerSupp-Daniel
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- Posts: 8579
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Bug in Save dialog
Glad we could help, ill admit it was mostly the devs here
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Bug in Save dialog
Thanks to all TEAM!
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- TrackerSupp-Daniel
- Site Admin
- Posts: 8579
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Bug in Save dialog
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Bug in Save dialog
May I be boring a little bit?
Install path: C:\Program Files\Tracker Software\PDF-XChange (Not PDF-XChange 7)
Dll Name: drvui.x64.dll and drvui.x86.dll (not drvui7.dll at all)
Printer Name: PDF-XChange Standard (Not PDF-XChange Standard V7)
I think that it might be a problem for basic user.
It would be nice to correct Help text on this matter.
TrackerSupp-Daniel wrote:And the V7 Manual details the switches for RunDll32 here: https://help.pdf-xchange.com/pdfxs ... les_s.html
I've installed PDF-XChange Standard with default options.https://help.pdf-xchange.com/pdfxs7/index.html?profiles_s.html wrote:
There is also a rundll32 option for profiles:
rundll32 "C:\Program Files\Tracker Software\PDF-XChange 7\DrvUI7.dll",DUI30_Command [/InstallProfile:"<fullpathtoprofile>" | /SetDefProfile:"<profile_name>"] [/PrinterName:"PDF-XChange Standard V7"] [/AsDefault] [/ForUser]
Install path: C:\Program Files\Tracker Software\PDF-XChange (Not PDF-XChange 7)
Dll Name: drvui.x64.dll and drvui.x86.dll (not drvui7.dll at all)
Printer Name: PDF-XChange Standard (Not PDF-XChange Standard V7)
I think that it might be a problem for basic user.
It would be nice to correct Help text on this matter.
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- TrackerSupp-Daniel
- Site Admin
- Posts: 8579
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Bug in Save dialog
Thanks for reporting this Ovg,
I've let our writer know and he will look into it soon.
I've let our writer know and he will look into it soon.
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Re: Bug in Save dialog
Hello Daniel!
Thanks for correcting Profile's help. https://help.pdf-xchange.com/pdfxs ... les_s.html
Thanks for correcting Profile's help. https://help.pdf-xchange.com/pdfxs ... les_s.html
It's impossible to lead us astray for we don't care even to choose the way.
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
PDF-XChange PRO, 10.1.1 (Build 381) / W7 SP1 x64
- TrackerSupp-Daniel
- Site Admin
- Posts: 8579
- Joined: Wed Jan 03, 2018 6:52 pm
Re: Bug in Save dialog
I try to stay true to my word, but that was all on our writer, I just let him know what you said!
Have a great day!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
Tracker Software Products (Canada) LTD
+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com