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PDF-XChange Lite V6 doesn't get past the Queue

Posted: Thu Jan 25, 2018 11:23 pm
by Zumwalt
Ever since I updated to PDF-Xchange Editor V 7.0 (Build 323.2) the Lite V6 printer driver does not work.
All the prints end up in the queue with status "Sent to printer".
I have a PDF-XChange Lite (no version number) that does work). I believe it is a very old version.

Help?

Re: PDF-XChange Lite V6 doesn't get past the Queue

Posted: Thu Jan 25, 2018 11:28 pm
by Patrick-Tracker Supp
Hello,
Thank you for the post. Could you please try restarting your PC? Sometimes Lite will need the system to reboot in order for the printing to function correctly.
I hope this helps!

Re: PDF-XChange Lite V6 doesn't get past the Queue

Posted: Sat Jan 27, 2018 8:43 pm
by Zumwalt
I tried several re-boots, still the same

Re: PDF-XChange Lite V6 doesn't get past the Queue

Posted: Mon Jan 29, 2018 5:45 pm
by TrackerSupp-Daniel
Hello Zumwalt,

Can you open the printer properties>About of the one without a version number and tell me what it reads for the version in there?
The newest version of the drivers shouln't have a version number listed beside the printer, so that is likely the most up to date one.
If it is you can safely uninstall the V6 drivers as you no longer need them and they are causing these problems.

Re: PDF-XChange Lite V6 doesn't get past the Queue

Posted: Tue Jan 30, 2018 3:07 pm
by Zumwalt
Says" PDF-Xchange Lite Version 7, so it looks like that one is good.
My confusion was that I thought before the upgrade there was a driver with no version number from way back.

thanks for clearing this up

Re: PDF-XChange Lite V6 doesn't get past the Queue

Posted: Tue Jan 30, 2018 3:53 pm
by Tracker Supp-Stefan
Hello Zumwalt,

So is everything now fine with the latest driver?

Cheers,
Stefan

Re: PDF-XChange Lite V6 doesn't get past the Queue

Posted: Tue Jan 30, 2018 4:07 pm
by Zumwalt
yes
Just my mind it was an old driver from a prior version.
Sorry to have bothered you.

Re: PDF-XChange Lite V6 doesn't get past the Queue

Posted: Tue Jan 30, 2018 4:09 pm
by Tracker Supp-Stefan
No worries Zumwalt,

We are happy that there's a solution!

Cheers,
Stefan