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pmalecki
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Dashed lines in an EMF graphics are exported as continuous lines

Wed Apr 12, 2017 6:26 am

Hello,
In a MS Word Document we have EMF graphics to achieve precise representation in the PDF (and in the printout). This works basically as expected (sharp printout etc).

But these graphics contain dashed lines and, unfortunately, these lines are exported to PDF as continuous lines. See the screenshots attached:
* Source screenshot in the word document
Screenshot_Microsoft Word.png
Source in the word document
Screenshot_Microsoft Word.png (5.94 KiB) Viewed 622 times

* PDF created by XChange printer
Screenshot_PDF.png
Result in the PDF by XChange priunter

* PDF created by Word
screenthot_PDF_Word.png
Result when saving to PDF directly from word.


Why the dashed lines are saved as continuous lines?

Cheers
Piotr

P.S. PDF Xchange printer is version 6.0 (321).
 
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Will - Tracker Supp
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Re: Dashed lines in an EMF graphics are exported as continuous lines

Wed Apr 12, 2017 7:24 am

Hi Piotr,

Thanks for the post - Can you please send the original Word document that you see this with? If you don't want to upload it here, please send it to support@tracker-software.com with a link back to this topic, for reference.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
 
pmalecki
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Re: Dashed lines in an EMF graphics are exported as continuous lines

Sat Apr 15, 2017 11:57 am

Hello Will,
In the attached archive you will find an example EMF, a word doc using this EMF and the PDF created from.

In this PDF I point the following:
  • the continuous line beign my initial topic and
  • additionally, the incorrect representation of the icons (their transparent bounding box seem ignored...) by their white background boxes
I hope this allows you to get closer to the cause.

Don't hesitate to ask any further details.

Thanks and cheers
Piotr
Attachments
Testdoc.zip
(26.43 KiB) Downloaded 21 times
 
pmalecki
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Re: Dashed lines in an EMF graphics are exported as continuous lines

Wed Apr 19, 2017 3:15 pm

Hello There,
Is there any progress or this is the after-Easter time?
Regards
Piotr
 
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Will - Tracker Supp
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Re: Dashed lines in an EMF graphics are exported as continuous lines

Thu Apr 20, 2017 12:53 pm

Hi Piotr,

Thanks for waiting - I've reproduced this here, but all PDF printers, except for Microsoft's Print to PDF and the File --> Save As PDF feature in Word does this correctly. That suggests, to me, that this may be a Microsoft issue. I'll pass this along to the Dev. Team to check that and let you know what they say.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
 
pmalecki
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Posts: 62
Joined: Fri Aug 10, 2012 8:50 am

Re: Dashed lines in an EMF graphics are exported as continuous lines

Fri Apr 21, 2017 6:12 am

Hi Will,
I see some misunderstanding.

My investigation states that the right result is achieved with:
  • Save to PDF by MSWord 2010
  • print via e.g. PDFCreator

Only the PDFXchange Printer does it not properly.

Please re-evaluate your findings and don't hesitate to ask any questions.

Cheers
Piotr
 
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Will - Tracker Supp
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Re: Dashed lines in an EMF graphics are exported as continuous lines

Fri Apr 21, 2017 7:18 am

Hi Piotr,

The only two that are able to convert this correct are pdfCreator and MS Print to PDF. All other PDF printers that I've tried have issues, mostly GDI printers:

Nitro:
Image

Foxit:
Image

XChange Standard (GDI):
Image

XChange Lite (XPS):
Image

The Editor does not use our printers, but uses MS Word directly for conversion and, as you can see, is correct:
Image

Given the sheer number of printers that cannot create this correctly, you will need to contact Microsoft directly about this. The Dev. team have confirmed that the issue appears to be in Word itself.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
 
pmalecki
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Topic Author
Posts: 62
Joined: Fri Aug 10, 2012 8:50 am

Re: Dashed lines in an EMF graphics are exported as continuous lines

Mon Apr 24, 2017 12:39 pm

Hello Will,
Thank you very much for the effort to investigate the problem and for the description of your findings.

If I'll find something more, I'll let you know.

Cheers
Piotr
 
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Will - Tracker Supp
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Re: Dashed lines in an EMF graphics are exported as continuous lines

Mon Apr 24, 2017 1:55 pm

Not a problem :)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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