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marcissimus
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How do I avoid getting hyperlinks truncated

Thu Feb 23, 2017 3:14 am

How do I avoid getting certain hyperlinks truncated when using PDF XChange to create PDF file?

Issue:

- Add a hyperlink to a Word or PowerPoint document pointing to URL that contains a #. For example, https://launchpad.support.sap.com/#/notes/1850327.

- Create a PDF file using PDF XChange "Convert to PDF" (I used V6.0.317.0) with option to generate links (which is default)

Symptom:

- The link in generated PDF is truncated. In my example it only points to https://launchpad.support.sap.com/

Question:

Is there a setting I'm missing to include the full URL in the link? Has anyone found a workaround?

Thanks,
Marc

PS: I tried to URLencode the # using %23 which preserves the full URL, but the target website does not like it (see Test.pdf).
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Test.pdf
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Tracker Supp-Stefan
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Re: How do I avoid getting hyperlinks truncated

Thu Feb 23, 2017 5:36 pm

Hello Marc,

Could not reproduce the issue with the current latest build (320) - as you can see in the attached files, so can you please try to update to that version yourself and let us know if the problem is still there?

Regards,
Stefan
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Sample_files.zip
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marcissimus
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Re: How do I avoid getting hyperlinks truncated

Sat Mar 18, 2017 3:58 pm

Hello Stefan,

sorry, for the late reply but I didn't get any notification that some answer had been posted.

Anyway, thanks for the correction and new build. I can confirm that the issue is fixed!

Thanks for the quick turn around (also in the name of thousands of other users at my employer)
Marc
 
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Will - Tracker Supp
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Re: How do I avoid getting hyperlinks truncated

Sat Mar 18, 2017 8:57 pm

Thanks for Letting us know Marc, glad it's solved! :D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
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http://www.tracker-software.com

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