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apoprojekt gmbh
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MSI Deployment of PDF-Xchange Editor Build 318: No Printer

Mon Sep 19, 2016 2:22 pm

Hi,

we've started a Rollout Test of V6 Build 318 to upgrade our current V5. The upgrade is done without errors, but there is no virtual printer. The printer monitor is installed and useable, but no printer. We've tested some switches for the plugins, no changes.

Any idea?

Many thanks,
Erik
 
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Tracker Supp-Stefan
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Re: MSI Deployment of PDF-Xchange Editor Build 318: No Print

Mon Sep 19, 2016 4:27 pm

Hello Erik,

We will need a bit more detailed information about how exactly you are doing the deployment. If it's with a command line string - can we please have that? (make sure to remove license info or send an e-mail to support@tracker-software.com instead)
If it's a different installation routine - let us know and we will try to assist further.

Regards,
Stefan
 
apoprojekt gmbh
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Re: MSI Deployment of PDF-Xchange Editor Build 318: No Print

Tue Sep 20, 2016 12:41 pm

Hi Stefan,

thanks for your quick answer - currently we use the following batch:

msiexec /i EditorV6.x86.msi /quiet /norestart SET_AS_DEFAULT="0" VIEW_IN_BROWSERS="0" DESKTOP_SHORTCUTS="0" ORGANIZATION="XXXXXXXX" USERNAME="XXXXXXX" EDITOR_LANGUAGE="de-DE" NOUPDATER="1" KEYDATA="XXXXXXXXXX"


which install the current PDF XChange Editor without any error including the program group "PDF-XChange Lite V6". But no virtual printer ...

Many thanks.
Erik
 
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Re: MSI Deployment of PDF-Xchange Editor Build 318: No Print

Tue Sep 20, 2016 6:05 pm

Hi Erik,

I tested your install string and it worked as expected for me, the Lite printer was installed.

What OS are you installing this on? If it is older and doesn't have the XPS document printer installed it does prompt to install the XPS components - your unattended install may be missing that.

Regardless, can you log the install and send us the log please? Add to your command string
/lvx!* C:\path\to\logfile.log

the only other thing I changed was to remove the KEYDATA and change /quiet to /qb because I never seem to have any luck using just /quiet

regards
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Paul O'Rorke
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