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maffe69
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PDF-XChange Lite v6 does not create temporary files

Mon Jul 18, 2016 4:54 pm

Hello,

I purchased PDFTools V6 and regularly installed the apps on Windows 10 pro 64 bit. Now, PDF-XChange Lite v6 does not work properly: when I try to print something, I get the following error message "Could not create temporary file "...". Access denied. Printing may fail". Tipically the printing process ends more or less regularly after this message, but not always. Does anybody have a clue on how to solve this issue? Thanks a lot in advance!

Best,
MM
 
Roman - Tracker Supp
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Re: PDF-XChange Lite v6 does not create temporary files

Tue Jul 19, 2016 6:39 am

Hello,
Did you customize your TEMP directory location?
Please run System Information utility (msinfo32.exe), select Software Environment->Environment Variables, then export the selected content to a file (File->Export...).
Send us the file.
Tracker Software Products

Please ZIP any files uploaded to this forum or they will not be posted !
You may also use a RAR or 7Z archive format
 
maffe69
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Re: PDF-XChange Lite v6 does not create temporary files

Tue Jul 19, 2016 7:34 am

Hello, yes I did indeed. Please find the requested file attached.
Thanks,
MM
 
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Tracker Supp-Stefan
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Re: PDF-XChange Lite v6 does not create temporary files

Tue Jul 19, 2016 8:42 am

Hello maffe69,

There's no attachment to your last post. Please note that you can only upload .pdf/.zip/.rar or .7z files, and if yours is in any other format - you need to put it in an archive first. Also there's a limit of 5MB per file, so if your file is larger - please upload it somewhere and post the link so that we can download it directly.

Regards,
Stefan
 
maffe69
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Re: PDF-XChange Lite v6 does not create temporary files

Tue Jul 19, 2016 9:08 am

Sorry, let's try again with a zip file.
MM
Attachments
temp.zip
(1.16 KiB) Downloaded 46 times
 
Roman - Tracker Supp
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Re: PDF-XChange Lite v6 does not create temporary files

Tue Jul 19, 2016 10:04 am

Please follow this post.
Tracker Software Products

Please ZIP any files uploaded to this forum or they will not be posted !
You may also use a RAR or 7Z archive format
 
maffe69
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Re: PDF-XChange Lite v6 does not create temporary files

Tue Jul 19, 2016 11:00 am

OK, great, the problem is solved!
Thanks a lot!
Best,
MM
 
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Re: PDF-XChange Lite v6 does not create temporary files

Tue Jul 19, 2016 11:37 am

:)

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