photoshop cc doesn't print to pdf xchange

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bigand girlfriend
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photoshop cc doesn't print to pdf xchange

Post by bigand girlfriend »

I print to pdf xchange from photoshop. I get better results this way rather than simply saving out my pshop files as a pdf. Now, for some reason, the prints from pshop come out corrupted and unuseable. Everything else on my machine prints successfully to pdf xchange. But not pshop CC...as of two weeks ago.

We uninstalled pshop and reinstalled it. No change.

I just installed the latest pdf xchange. No change.

Any suggestions?
mh

The result of printing to pdf xchange from pshop is a thin band of colors, edge to edge, with all white above and below it.
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Will - Tracker Supp
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Re: photoshop cc doesn't print to pdf xchange

Post by Will - Tracker Supp »

Hi bigand girlfriend,

Thanks for the post - could you please follow the instructions in the following KB article to provide TMP files? Please send them to support@pdf-xchange.com with a link back to this topic:
https://www.pdf-xchange.com/knowled ... e-an-issue

Also, please provide the Photoshop file and the resulting PDF.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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