Link to online-Help -> "Potentially dangerous"

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Peter2
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Posts: 870
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Link to online-Help -> "Potentially dangerous"

Post by Peter2 » Tue Oct 07, 2014 3:58 pm

PDF Printer 5.5 -309, Win 7 x64

I press on"Help" in the About menu - and on the link
http://help.tracker-software.com/enduse ... ry:Driver5
I get

Code: Select all

Server Error in '/' Application.
A potentially dangerous Request.Path value was detected from the client (:).
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.HttpException: A potentially dangerous Request.Path value was detected from the client (:).

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[HttpException (0x80004005): A potentially dangerous Request.Path value was detected from the client (:).]
   System.Web.HttpRequest.ValidateInputIfRequiredByConfig() +9101609
   System.Web.PipelineStepManager.ValidateHelper(HttpContext context) +59


Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1022 
PDF-X-Change Pro German

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Tracker Supp-Stefan
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Location: London
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Re: Link to online-Help -> "Potentially dangerous"

Post by Tracker Supp-Stefan » Tue Oct 07, 2014 4:18 pm

Hi Peter2,

Looking into it now with the people responsible for the help site.

In the mean time please use this alternative link that will take you to the needed page:
http://help.tracker-software.com/EUM/de ... &skin=5STD

Regards,
Stefan

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Will - Tracker Supp
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Location: London, UK
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Re: Link to online-Help -> "Potentially dangerous"

Post by Will - Tracker Supp » Tue Oct 07, 2014 5:07 pm

Hi Peter,

Can you please try going here directly, instead of through the app:
http://help.tracker-software.com/EUM/de ... skin=3EDIT

If you still see the same thing, please try using a different internet browser.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Peter2
User
Posts: 870
Joined: Mon Sep 13, 2010 10:09 am
Location: Switzerland

Re: Link to online-Help -> "Potentially dangerous"

Post by Peter2 » Tue Oct 07, 2014 5:15 pm

Yes, this link is OK. But the problem I ran into was invoked by the "Help"-command inside printer-configuration.

Peter
PDF-X-Change Pro German

Chris - Tracker Supp
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Posts: 797
Joined: Tue Apr 14, 2009 11:33 pm

Re: Link to online-Help -> "Potentially dangerous"

Post by Chris - Tracker Supp » Tue Oct 07, 2014 5:23 pm

Hi Peter,

We are aware of the issue and are working to resolve it. Please use the Main Help Site Navigation pages in the mean time:

http://help.tracker-software.com/

Best,
Chris
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.


Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com

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