Multiple user acounts on single computer and licensing

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yarger engineering, inc.
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Multiple user acounts on single computer and licensing

Post by yarger engineering, inc. » Tue Jan 21, 2014 6:29 pm

I have two users on one laptop that they share. I installed PDF-XChange Standard on the laptop with one of the user accounts, but it is not available to the other. If I were to install it a second time on the same laptop using the other user account, would it require a second license even though they are on the same laptop?

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Will - Tracker Supp
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Re: Multiple user acounts on single computer and licensing

Post by Will - Tracker Supp » Tue Jan 21, 2014 6:43 pm

Hi yarger engineering, inc.,

Thanks for the post - this would require two licenses, as we do not license per machine, but instead license per user.

Hope that helps!
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Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

yarger engineering, inc.
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Re: Multiple user acounts on single computer and licensing

Post by yarger engineering, inc. » Tue Jan 21, 2014 6:54 pm

Thank you for the quick reply. I bought a three pack, so I will use two of them for the one laptop, and I guess my secretary goes without for now.

You may want to clarify the one license per user account in your license agreement. I read it several times and couldn't tell.

Brad

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Re: Multiple user acounts on single computer and licensing

Post by Chris - Tracker Supp » Tue Jan 21, 2014 7:14 pm

Hi Brad,

We extend our licenses to allow installation of the software on up to 2 devices for each unique user, so you can have 3 users and install on up to 2 machines for each.

I will bring up adding this to the license agreement with management.

Hope that helps to clarify.

Best,
Chris
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.


Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com

yarger engineering, inc.
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Posts: 3
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Re: Multiple user acounts on single computer and licensing

Post by yarger engineering, inc. » Tue Jan 21, 2014 7:46 pm

We have four employees and five licenses, but three of us share two laptops. On top of that, they are not all the same version. If I think about it enough, and am careful with which license goes where with the laptops, I should be able to it work.

Brad

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Paul - Tracker Supp
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Re: Multiple user acounts on single computer and licensing

Post by Paul - Tracker Supp » Tue Jan 21, 2014 9:18 pm

Hey Brad,

that's the way it works - it's up to you to manage that, and I'm sure you'll manage... ;-)
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If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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Paul O'Rorke
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