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Sharing bug

Posted: Mon Sep 10, 2012 1:19 am
by PdfSnooper
The Windows 7 log keeps logging this error:

"The print spooler failed to share printer PDF-XChange 4.0 with shared resource name PDF-XChange 4.0. Error 2114. The printer cannot be used by others on the network."

How do I get rid of this error? I don't need to share this printer, if it was even possible. I just need to get rid of the error.

Re: Sharing bug

Posted: Mon Sep 10, 2012 7:26 am
by Tracker Supp-Stefan
Hello PdfSnooper,

It's not possible to share one of our virtual printers - so please make sure to go to Start -> Devices and printers, locate our PDF-XChange printer and right click it. From the drop down menu select "Printer Properties" and then click on the "Sharing" tab and make sure none of the sharing options is turned on.