PDF-XChange V5 - pdfSaver does not unload
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PDF-XChange V5 - pdfSaver does not unload
I am using PDF-XChange Lite 2012 v5.0.260 with Windows XP SP3. I observed that pdfSaver does not close/unload after the time specified in the pdfSaver-Settings tab. I am using the settings shown in the file attached. In v4 this feature was working as expected.
Thanks for any help. Zebra
Thanks for any help. Zebra
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- pdfSaverSettings.png.zip
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Re: PDF-XChange V5 - pdfSaver does not unload
Hello Zebra,
And welcome to our forums.
This timer starts counting when Windows notices that our application is idle - this could happen several seconds after the PDF Saver has actually finished with it's last job - so unloading won't be exactly 30 seconds after all jobs are done.
If you have noticed however a significantly longer period - do let us know!
Best,
Stefan
And welcome to our forums.
This timer starts counting when Windows notices that our application is idle - this could happen several seconds after the PDF Saver has actually finished with it's last job - so unloading won't be exactly 30 seconds after all jobs are done.
If you have noticed however a significantly longer period - do let us know!
Best,
Stefan
Re: PDF-XChange V5 - pdfSaver does not unload
It does not unload even after waiting for 1 hour.
Zebra
Zebra
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Re: PDF-XChange V5 - pdfSaver does not unload
Hi Zebra,
I am setting up an XP test environment now to try and reproduce all the bugs you reported. I will post back in this topic a bit later after I've had the chance to test.
Best,
Stefan
I am setting up an XP test environment now to try and reproduce all the bugs you reported. I will post back in this topic a bit later after I've had the chance to test.
Best,
Stefan
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Re: PDF-XChange V5 - pdfSaver does not unload
Hi Zebra,
All three bugs confirmed, and I've created a ticket in our internal system for them:
#1505: Several issues with PDF XChagne Lite
So that we can investigate and fix them accordingly.
Best,
Stefan
All three bugs confirmed, and I've created a ticket in our internal system for them:
#1505: Several issues with PDF XChagne Lite
So that we can investigate and fix them accordingly.
Best,
Stefan
Re: PDF-XChange V5 - pdfSaver does not unload
Just FYI - this is also the case with PDF-XChange 4. Unfortunately once it has been invoked, PDFSaver4 stops the machine from shutting down until the process is manually killed from Task Manager. (This is on XP SP3)
It's never been a problem before so something must have changed in the latest build.
bob
It's never been a problem before so something must have changed in the latest build.
bob
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Re: PDF-XChange V5 - pdfSaver does not unload
Thanks for your input Bob,
We are now discussing this in our team and will post again in this topic when we have some additional information.
Best,
Stefan
We are now discussing this in our team and will post again in this topic when we have some additional information.
Best,
Stefan
Re: PDF-XChange V5 - pdfSaver does not unload
After the 17/7/2012 update PDFSaver4 no longer prevents the machine shutting down and seems to unload itself properly. Thanks for that.
(The download page still shows '0203' instead of '0204', by the way.)
bob
WinXP SP3
(The download page still shows '0203' instead of '0204', by the way.)
bob
WinXP SP3
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Re: PDF-XChange V5 - pdfSaver does not unload
Hi Bob,
Thanks for confirming that. I can see that on the main download page the version numbers are updated:
https://www.pdf-xchange.com/product/downloads
I believe that all version numbers are now displaying correctly - so if you can still see the old numbers - please refresh the page, and if it's still unchanged - please post the link to the page in question.
Best,
Stefan
Thanks for confirming that. I can see that on the main download page the version numbers are updated:
https://www.pdf-xchange.com/product/downloads
I believe that all version numbers are now displaying correctly - so if you can still see the old numbers - please refresh the page, and if it's still unchanged - please post the link to the page in question.
Best,
Stefan
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Re: PDF-XChange V5 - pdfSaver does not unload
Hi Bob,
I correctly see those as build 263 - see the attached image.
Please note that this is v 5.0.263 and the Viewer is at build 2.5.204 - so there are two separate build numbers and maybe that's what caused the confusion?
Best,
Stefan
I correctly see those as build 263 - see the attached image.
Please note that this is v 5.0.263 and the Viewer is at build 2.5.204 - so there are two separate build numbers and maybe that's what caused the confusion?
Best,
Stefan
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Re: PDF-XChange V5 - pdfSaver does not unload
I was thinking of the 2 version 4 entries just below your attachment - version 4 printer driver is now 204.
Sorry haven't caught up with v5 yet; perhaps I ought to.
bob
Sorry haven't caught up with v5 yet; perhaps I ought to.
bob
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Re: PDF-XChange V5 - pdfSaver does not unload
OK - thanks Bob.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
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Re: PDF-XChange V5 - pdfSaver does not unload
I understand form the posts above that thia problem is solved for pdfsaver4.
However, I am experiencing this problem with pdfsaver5 on Windows XP SP3. I have to kill pdfsaver5 manually in order to be able to shut the PC down. Is there a fix for pdfsaver5 too?
Regards,
Ed
However, I am experiencing this problem with pdfsaver5 on Windows XP SP3. I have to kill pdfsaver5 manually in order to be able to shut the PC down. Is there a fix for pdfsaver5 too?
Regards,
Ed
Ed van den Bogaard
Happy PDF-XChange PRO user since 2008 (version 4)
Happy PDF-XChange PRO user since 2008 (version 4)
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Re: PDF-XChange V5 - pdfSaver does not unload
HI Ed.
What build are you using? The current build is 265. If you are running anything older than that please update the driver and test again.
https://www.pdf-xchange.com/product/downloads
You shouldn't be seeing this with the current build.
Let us know?
What build are you using? The current build is 265. If you are running anything older than that please update the driver and test again.
https://www.pdf-xchange.com/product/downloads
You shouldn't be seeing this with the current build.
Let us know?
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com