Extremely poor quality print outs from On-Screen Takeoff

[aguerot]

When printing this drawing to PDF-XChange 4.0 printer the lines turn into blocks. This problem is not present with the Adobe PDF Printer or CutePDF/Ghostscript printers. See attachment for Adobe, CutePDF, PDF XChange default, and PDF Xchange 1200 dpi print outs.

I'm open to any suggestions to try.

I realize that On-Screen Takeoff is not one of the most commonly used Estimating software and that Estimating is not that common of a department. Still I would like to have this issue pursued.

[Tracker Supp-Stefan]

Hello aguerot,

I see that you used build 200 of our drivers to produce this PDF.

Could you please download and try build 201
https://www.pdf-xchange.com/product/downloads
as well and if the problem is reproduced - we will check it in more details.

Best,
Stefan

[aguerot]

We applied the latest patch and had the exact same problem.

[Tracker Supp-Stefan]

Thanks for trying the latest build aguerot,

We will now investigate this further.

Best,
Stefan

[Ivan - Tracker Software]

Can you provide us .tmp file from this print? How to get .tmp file is described here: https://forum.pdf-xchange.com/ ... .php?t=800
Thanks

[aguerot]

The temp files are attached.

[Tracker Supp-Stefan]

Thanks aguerot,

We will investigate those and reply here when we have any additional info.

Best,
Stefan

[Katya - Tracker Supp]

Hi aguerot,

We have created a ticket in our internal system # 1437 Extremely poor quality print outs from On-Screen Takeoff, so now we can easily follow this case.

Regards,
Katya

[Ivan - Tracker Software]

The problem is solved. The fix will be available in the next build of the driver.

[Paul - Tracker Supp]

Hi aguerot,

good news. The issue was resolved in the last build. Please update to 268 and confirm at your end.

hth