PDF-XChange Standard [8.0.332.0] - Only in English available

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UPoth
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PDF-XChange Standard [8.0.332.0] - Only in English available

Post by UPoth » Thu Aug 29, 2019 1:54 pm

Dear Support-Team,

after updating PDF-XChange PRO from version 8.0.331.0 to 8.0.332.0 PDF-XChange Standard is only available in English. Other languages are not displayed. The Post viewtopic.php?f=39&t=32409 describes an almost identical problem. This problem does not affect PDF-XChange Editor Plus.
A new installation did not fix the problem.
The folder "Common" was moved from "C:\Program Files\Tracker Software\Common" to "C:\Program Files\Common Files\Tracker Software\Common". I think this is the problem.

My System: Windows 10 Pro, Version 1903, Build 18362.295

With best regards

Ulrich Poth

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TrackerSupp-Daniel
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Post by TrackerSupp-Daniel » Thu Aug 29, 2019 6:43 pm

Hello Upoth,

Thank you for the report, We are unsure how this made it past our testing, however are now seeing this on some devices here as well. I apologize for the troubles in the meantime, we will likely be releasing another build to resolve this in a few business days time.

Regards,
Daniel McIntyre
Support Technician
Tracker Software Products (Canada) LTD

Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623

UPoth
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Post by UPoth » Fri Aug 30, 2019 6:21 am

Hello Daniel,

thanks for the quick reaction and the planned fix.
Have a nice weekend.

With best regards

Ulrich Poth


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siSINka
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Post by siSINka » Sun Sep 01, 2019 12:56 pm

just wanted to write it here too .. :-)

The same problem is with PDF-XChange Lite printer driver (from PDF-XChange Editor plus) after update to 8.0.332

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Will - Tracker Supp
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Post by Will - Tracker Supp » Sun Sep 01, 2019 7:39 pm

Hi siSINka,

Thanks for that - We are aware and will have a fix available soon :)

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

UPoth
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Post by UPoth » Wed Sep 11, 2019 3:05 pm

Dear Support Team,

After updating PDF-XChange PRO to version 8.0.333.0, it is now possible to select the language in PDF-XChange Standard.
In Office2PDF & MS Office Addin (Office 2019 PXCOfficeAddin.x86.dll) there is still no selection possible. Only English available.

With best regards

Ulrich Poth

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Paul - Tracker Supp
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Post by Paul - Tracker Supp » Wed Sep 11, 2019 6:05 pm

Hi Ulrich,

indeed the Driver was fixed and unfortunately the Add-Ins are now not showing the languages as you point out. I apologize for this.

We have a work around, that is to simlink the language files to the required location. If you run the batch file in the attached archive, (must be run as Admin) it will make the required links and on restarting your Office application (Word, Excel etc) the Add-In should then have access to the additional language files.

This will be corrected int he next build.

Do let us know how this goes for you please?

Paul
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office32_langs_fix.zip
(242 Bytes) Downloaded 13 times
_________________
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com

UPoth
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Post by UPoth » Thu Sep 12, 2019 6:45 am

Hello Paul,

the "junction" works perfectly.
All languages are available.
Thanks for the quick help.

With best regards

Ulrich Poth

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Will - Tracker Supp
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Re: PDF-XChange Standard [8.0.332.0] - Only in English available

Post by Will - Tracker Supp » Thu Sep 12, 2019 8:13 am

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

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