Using RasterXchange/PRinting within a Windows Service

Raster-XChange SDK (all versions)
This Forum is for the use of Software Developers requiring help and assistance for Tracker Software's Raster-XChange Printer Drivers SDK (only).

Moderators: Tracker Support, TrackerSupp-Daniel, Chris - Tracker Supp, Vasyl-Tracker Dev Team, Sean - Tracker, Tracker Supp-Stefan, Ivan - Tracker Software

Post Reply
Randw
User
Posts: 3
Joined: Tue Aug 12, 2008 10:34 pm

Using RasterXchange/PRinting within a Windows Service

Post by Randw » Thu Dec 04, 2008 8:23 pm

Hi,

We've automated conversion of various formats, including MS Word, to TIff using TiffXChange, and looking to upgrade that to RasterXChange.

All of our other automation tasks run in a Windows Service context (on Windows Server 2003), and TiffXChange, using the printto verb will print Word docs from a service if a user is logged in and has a session open. However, if no user is logged into the machine, we get the following error, apparently at the PrintFile call for a Word DOC:

"The server process could not be started because the configured identity is incorrect. Check the username and password."
... even though the service running the automation is using the exact same user & password (else the service would not runat all).

Indications on the net is that Word expects a UI, and none is available to a service, unless a user is logged in.

So, can you run RasterXChange (or TIffXChange), calling the printto verb in a service context without an active user session?

Thanks,

- Rand W

John - Tracker Supp
Site Admin
Posts: 8201
Joined: Tue Jun 29, 2004 10:34 am
Location: Vancouver Island - Canada
Contact:

Re: Using RasterXchange/PRinting within a Windows Service

Post by John - Tracker Supp » Wed Dec 17, 2008 3:25 pm

Hi,

There will be a new release in the next few days accomodating the requested feature

thanks for your patience.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com

Post Reply