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Found an error if computer running XP, works in Vista and W7

Posted: Wed Dec 01, 2010 8:02 am
by magthenop
If I have all the Comments Contracted and Selects an Polygon (or creates an Pylygon, Polyline etc) in the pdf on all platforms I have tested except XP the comment expands and shows this in he commats panel, I would like it to behave the same on a XP machine.

Re: Found an error if computer running XP, works in Vista and W7

Posted: Wed Dec 01, 2010 10:58 am
by Tracker Supp-Stefan
Hello magthenop,

Using the stand alone Viewer I can confirm that on an XP machine it does expand the correct category of comments as soon as you finish the polygon shape, or select an existing one - with build 2.5.188 that is.

Is the behaviour different through your application?

Best,
Stefan

Re: Found an error if computer running XP, works in Vista and W7

Posted: Wed Dec 01, 2010 11:51 am
by magthenop
It is when using the PDF-XChange Viewer SDK in our application that this behaviour shows (do not know if it works when the customer uses the stand alone app), I am using the 2.5.188 version.
I have the comments panel visible and sorted by author, before the user either selects an allready existing measurement or makes a new one all comments are contracted. This worked when I was using ver 2.0.57 in my project.

Re: Found an error if computer running XP, works in Vista and W7

Posted: Wed Dec 01, 2010 12:33 pm
by Tracker Supp-Stefan
Hello magthenop,

I did chereate a ticket in our internal system:
#646: Viewer SDK build 2.5.188 incorrect comments behaviour under XP
So the dev guys could check this and advise.

Will keep you updated here in the topic.

Best,
Stefan

Re: Found an error if computer running XP, works in Vista and W7

Posted: Wed Dec 01, 2010 1:21 pm
by magthenop
ThankĀ“s Stefan :D

Re: Found an error if computer running XP, works in Vista and W7

Posted: Wed Dec 01, 2010 5:21 pm
by Corwin - Tracker Sup
Hi magthenop,

I have tested this on my Win XP with latest viewer SDK and doesn't find any problem with this. One more question: can you reproduce such behavior with Viewer SDK example projects? If so, then please write step-by-step instruction of how this can be reproduced.

Thanks.

Re: Found an error if computer running XP, works in Vista and W7

Posted: Mon Dec 13, 2010 10:35 am
by Tracker Supp-Stefan
Hello magthenop,

We have not heard from you on this case for almost two weeks, so shall we consider this one as resolved?

Best,
Stefan