v.1.034 crash with locked notes

durban · Post by **durban** » Tue Feb 05, 2008 9:10 pm

I open a PDF (generated with another PDF product), when i click on a locked note the product shutdown ?

Can you help me please ?

Thanks
Didier

Wed Feb 06, 2008 8:13 am

Please provide sample file to reproduce such trouble. You may attach it to your post here (packed/zipped please), or better use "Help -> Report a problem..." in Viewer.

didierurban · Post by **didierurban** » Wed Feb 06, 2008 2:59 pm

Sended !

Post by **John - Tracker Supp** » Wed Feb 06, 2008 5:24 pm

Thanks - will investigate and advise

didierurban · Post by **didierurban** » Wed Feb 06, 2008 6:41 pm

no i use Help -> Report a problem

Thu Feb 07, 2008 11:31 am

Hi Didier,

As far as I am aware this file has not arrived.

Could you please zip and send to usrfiles@tracker-software.com

thanks

didierurban · Post by **didierurban** » Thu Feb 07, 2008 5:43 pm

Re-sended

Regards
Didier

Post by **John - Tracker Supp** » Thu Feb 07, 2008 6:04 pm

Hi Didier - I have still not received - could you send to me personally :

johnv@tracker-software.com with the subject :

PDF-XChange

Stange but for some reason your mail is not reaching us

didierurban · Post by **didierurban** » Thu Feb 07, 2008 6:24 pm

Re-re-Sended

Regards
Didier

Post by **John - Tracker Supp** » Thu Feb 07, 2008 6:32 pm

Thanks Didier - got it.

Investigating.

Fri Feb 08, 2008 10:30 am

Hi Didier,

We can reproduce this here - but for now its a little difficult to understand why - rest assured we will do our utmost to resolve as soon as possible.

thanks for your patience.

didierurban · Post by **didierurban** » Fri Feb 15, 2008 8:35 am

and ?

Thanks

Post by **John - Tracker Supp** » Fri Feb 15, 2008 9:55 am

Hi Didier,

this is fixed and build 35 will be released next week containing this.

HTH

didierurban · Post by **didierurban** » Mon Mar 03, 2008 2:53 pm

Do you have a date ?

Thanks
Didier

Post by **John - Tracker Supp** » Mon Mar 03, 2008 8:47 pm

Hi Didier,

there were some complications with the Bookmarks Add/Edit and page delete functions being added - these are now done and we hope to release in the next 2-3 days.

Appreciate your patience.

didierurban · Post by **didierurban** » Tue Mar 04, 2008 7:45 am

Thanks,

durban · Post by **durban** » Wed Mar 12, 2008 12:45 pm

Hello,

Do you have news ?

Thanks
Didier

Post by **John - Tracker Supp** » Fri Mar 14, 2008 3:01 pm

Hi Didier,

Please See :

https://www.pdf-xchange.com/forum/v ... php?t=3882

didierurban · Post by **didierurban** » Mon Apr 07, 2008 1:10 pm

I dont receive the new serial number for the v2 ?

Thanks
Regards
Didier

Post by **John - Tracker Supp** » Mon Apr 07, 2008 2:45 pm

Hi Didier,

we deferred the necessity to update this until Build 2.037 - your existing serial will work for now.

thanks

v.1.034 crash with locked notes

v.1.034 crash with locked notes

crash

1.034

1.034

hello

crash

crash

crash

new version

serial