Slow display

[johnr@etakeoff.com]

We're using version 2.5.312.1. We're seeing slow display times on some files that display very quickly in Adobe. Is there any improvement in this from version 2.5.312.1 to the latest version 2.5.315.0?

[Sasha - Tracker Dev Team]

Hi johnr@etakeoff.com,

I'm afraid that there won't be any major improvements done to the Viewer SDK or to the Viewer itself because they are deprecated. Better try our new products - Editor and Editor SDK - they have bigger possibilities and better functionality. For price check on the transfer from your current Viewer SDK version to the Editor SDK do mail support@pdf-xchange.com.
If you can, please attach those files that you have and we will check them.

[johnr@etakeoff.com]

At first glimpse. it looks like the editor uses it's own window. Can it be used to display a PDF file in different window the way the Simple DLL does?

[johnr@etakeoff.com]

After further exploration it looks like what we need is just the core layer. When will that product be available.

BTW, the editor is no faster that the current DLL.

A sample file it attached.

[John - Tracker Supp]

The Core API SDK is available now ...

https://www.pdf-xchange.com/product ... re-api-sdk

HTH

[Lzcat - Tracker Supp]

Hi.
Sorry, but I see no difference in speed of opening this document in Viewer/Editor/Adobe reader. The Viewer opens the document a little slower than Reader, and the Editor even a little faster than Reader.

Can you add more details about the environment in which you see our products are much slower than others? (E.g. which Windows OS, Hardware/memory/drive space etc, network conditions if relevant.)

Thanks