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Problem of a field with a number format of decimal places

Posted: Thu Jul 12, 2012 3:11 am
by elasoni
Hello,

I have a problem of a text field with a number format of decimal places.
when I enter "0.01" in a text field that applied a number format of "1" decimal place,PDF XChange-Viewer-ActiveX shows "0." but not "0.0".

Is there any way of solving the problem ?

Version: 2.5 (Build 199.0)
(Sep 27 2011; 19:41:29)

Re: Problem of a field with a number format of decimal place

Posted: Thu Jul 12, 2012 12:48 pm
by Tracker Supp-Stefan
Thanks for the sample elasoni,

We are investigating this now, and will post here when we have further info.

Best,
Stefan

Re: Problem of a field with a number format of decimal place

Posted: Fri Jul 13, 2012 4:31 pm
by Tracker Supp-Stefan
Hi again Elasoni,

I have created a ticket in our internal system for this case:
#1556: Viewer 2.5.203 -XFA - Issue with number of decimal places shown

So that it can be properly followed, and we will post back here when it is resolved.

What I noticed is that this only happens if the value is in the range 0.(0)1-0.04(9) - if you enter 0.00, or any value over 0.05 - that will properly be rounded and shown with 1 digit after the decimal point.

Best,
Stefan

Re: Problem of a field with a number format of decimal place

Posted: Fri Jul 13, 2012 5:19 pm
by elasoni
Thank you very much for your advise.

We will enter 0.00 in order to avoid this problem for the moment.
And We will check this post sometimes whether it is resolved.

Best regards.

Re: Problem of a field with a number format of decimal place

Posted: Fri Jul 13, 2012 8:12 pm
by John - Tracker Supp
Excellent - thanks ;)

Re: Problem of a field with a number format of decimal place

Posted: Thu Jun 11, 2015 4:07 pm
by elasoni
Hello,

We are still waiting that this issue will be solved.
Is there any update on it ?

Re: Problem of a field with a number format of decimal place

Posted: Thu Jun 11, 2015 5:07 pm
by Will - Tracker Supp
Hi elasoni,

Thanks for the post - from what I can see, the ticket was stalled, though I cannot see why. I've passed this along to the Dev. Team and they are now investigating further.

Thanks,

Re: Problem of a field with a number format of decimal place

Posted: Fri Jun 12, 2015 8:11 am
by Tracker Supp-Stefan
Hi all,

Just a quick update that this has been fixed, and the fix will be available in build 314.

Regards,
Stefan

Re: Problem of a field with a number format of decimal place

Posted: Fri Jun 12, 2015 3:11 pm
by elasoni
Thank you for your quick response.

When could we download the PDF Viewer SDK that include this fix ?

Best,

Re: Problem of a field with a number format of decimal place

Posted: Fri Jun 12, 2015 3:55 pm
by Tracker Supp-Stefan
Hello elasoni,

I do not have the exact date of the release of build 314, but it will be an update of all our products - both end user and developer ones, so just check our site from time to time and when you notice the build numbers have changed - you will be able to download the fixed one.

Regards,
Stefan

Re: Problem of a field with a number format of decimal place

Posted: Fri Jun 12, 2015 5:19 pm
by elasoni
Thank you for your reply.

We occasionally will check your site..

Re: Problem of a field with a number format of decimal place

Posted: Fri Jun 12, 2015 6:03 pm
by Will - Tracker Supp
:)

Re: Problem of a field with a number format of decimal place

Posted: Tue Oct 11, 2016 11:06 am
by elasoni
Hello,

We checked that this problem was fixed in case of a text field that is applied a number format of "1" decimal place. ( 0.(0)1-0.04(9) is correctly shown 0.0. )

Thank you for your support.

However, in case of "3" decimal place , it seems an other problem is still occurred.

We expects [0.000] is displayed when we enter [0.0001 - 0.0004] to a text field that is applied "3" decimal place.
Unfortunately the PDF X-Change Viewer SDK shows [ 0.0 ].

Re: Problem of a field with a number format of decimal place

Posted: Tue Oct 11, 2016 12:00 pm
by Tracker Supp-Stefan
Hello Elasoni,

Thanks for confirming that the original issue is fixed.
I see that other products show all 3 zeroes after the decimal point as expected, so I will pass this to our devs for fixing. The ticket number for this issue is:
#3680: Editor 318.1: Does not display three digits after the decimal point for a properly set up field.

Regards,
Stefan

Re: Problem of a field with a number format of decimal place

Posted: Tue Oct 11, 2016 5:16 pm
by Ivan - Tracker Software
Fixed.

Re: Problem of a field with a number format of decimal place

Posted: Wed Oct 12, 2016 3:19 am
by elasoni
Thank you very much for your quick support.

We have two question for you.

Does this fix support only three digits after the decimal point ? Other number of digits is OK ? We guess it has occurred in case of more than 2 digits after the decimal point.
We uses from 1 to 6 digits after the decimal point.

If you have a schedule of release including this fix , Could you please tell us ?
If not, we would like check your site, occasionally.

Re: Problem of a field with a number format of decimal place

Posted: Wed Oct 12, 2016 9:14 am
by Tracker Supp-Stefan
Hello elasoni,

There is still no update in the ticket, so the technical information will probably be added later, but I would assume that this fix will apply to any number of digits. The fix will be available in build 319 of the Editor, but we still do not have a scheduled release date for that.

Regards,
Stefan

Re: Problem of a field with a number format of decimal place

Posted: Wed Oct 19, 2016 8:16 pm
by Ivan - Tracker Software
Does this fix support only three digits after the decimal point ? Other number of digits is OK ? We guess it has occurred in case of more than 2 digits after the decimal point.
We uses from 1 to 6 digits after the decimal point.
It is fixed for any number of digits after decimal point.

Re: Problem of a field with a number format of decimal place

Posted: Wed Oct 19, 2016 11:15 pm
by elasoni
Thank you very much for your quick support.

Best,

Re: Problem of a field with a number format of decimal place

Posted: Thu Oct 20, 2016 8:34 am
by Will - Tracker Supp
:D

Re: Problem of a field with a number format of decimal places

Posted: Mon Apr 03, 2017 8:21 am
by prosozial_schmitt
Hello,

will this error also be fixed in PdfXChange Viewer?

Some of out customers has reported the same problem and they cannot fill in an application form for social assistance.
The field-value changes after input from 123,12 EUR to 12312,00 EUR - which is a realy bad problem and cannot be fixed by the user...

Greetings
Hans-Peter

Re: Problem of a field with a number format of decimal places

Posted: Mon Apr 03, 2017 10:26 am
by Tracker Supp-Stefan
Hello Hans-Peter,

The Viewer has not had any new features in over two years now, and I think there was just one or two fixes for issues, but we do not anticipate to fix form specific issues in it - as the way forms were handled in the Viewer was rather complicated and fixes were very hard even when it was our current product. I would recommend you to consider switching to the Editor SDK - as this is the one we currently maintain and which we can fix issues in.

Regards,
Stefan