Problem of a field with a number format of decimal places

PDF-XChange Viewer SDK for Developer's
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elasoni
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Problem of a field with a number format of decimal places

Post by elasoni » Thu Jul 12, 2012 3:11 am

Hello,

I have a problem of a text field with a number format of decimal places.
when I enter "0.01" in a text field that applied a number format of "1" decimal place,PDF XChange-Viewer-ActiveX shows "0." but not "0.0".

Is there any way of solving the problem ?

Version: 2.5 (Build 199.0)
(Sep 27 2011; 19:41:29)
Attachments
Test a place after the decimal point.pdf
test pdf file.
(449.6 KiB) Downloaded 165 times

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Tracker Supp-Stefan
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Re: Problem of a field with a number format of decimal place

Post by Tracker Supp-Stefan » Thu Jul 12, 2012 12:48 pm

Thanks for the sample elasoni,

We are investigating this now, and will post here when we have further info.

Best,
Stefan

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Re: Problem of a field with a number format of decimal place

Post by Tracker Supp-Stefan » Fri Jul 13, 2012 4:31 pm

Hi again Elasoni,

I have created a ticket in our internal system for this case:
#1556: Viewer 2.5.203 -XFA - Issue with number of decimal places shown

So that it can be properly followed, and we will post back here when it is resolved.

What I noticed is that this only happens if the value is in the range 0.(0)1-0.04(9) - if you enter 0.00, or any value over 0.05 - that will properly be rounded and shown with 1 digit after the decimal point.

Best,
Stefan

elasoni
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Re: Problem of a field with a number format of decimal place

Post by elasoni » Fri Jul 13, 2012 5:19 pm

Thank you very much for your advise.

We will enter 0.00 in order to avoid this problem for the moment.
And We will check this post sometimes whether it is resolved.

Best regards.

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Re: Problem of a field with a number format of decimal place

Post by John - Tracker Supp » Fri Jul 13, 2012 8:12 pm

Excellent - thanks ;)
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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elasoni
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Re: Problem of a field with a number format of decimal place

Post by elasoni » Thu Jun 11, 2015 4:07 pm

Hello,

We are still waiting that this issue will be solved.
Is there any update on it ?

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Re: Problem of a field with a number format of decimal place

Post by Will - Tracker Supp » Thu Jun 11, 2015 5:07 pm

Hi elasoni,

Thanks for the post - from what I can see, the ticket was stalled, though I cannot see why. I've passed this along to the Dev. Team and they are now investigating further.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
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Tracker Software Products Ltd.
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Re: Problem of a field with a number format of decimal place

Post by Tracker Supp-Stefan » Fri Jun 12, 2015 8:11 am

Hi all,

Just a quick update that this has been fixed, and the fix will be available in build 314.

Regards,
Stefan

elasoni
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Re: Problem of a field with a number format of decimal place

Post by elasoni » Fri Jun 12, 2015 3:11 pm

Thank you for your quick response.

When could we download the PDF Viewer SDK that include this fix ?

Best,

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Re: Problem of a field with a number format of decimal place

Post by Tracker Supp-Stefan » Fri Jun 12, 2015 3:55 pm

Hello elasoni,

I do not have the exact date of the release of build 314, but it will be an update of all our products - both end user and developer ones, so just check our site from time to time and when you notice the build numbers have changed - you will be able to download the fixed one.

Regards,
Stefan

elasoni
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Re: Problem of a field with a number format of decimal place

Post by elasoni » Fri Jun 12, 2015 5:19 pm

Thank you for your reply.

We occasionally will check your site..

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Re: Problem of a field with a number format of decimal place

Post by Will - Tracker Supp » Fri Jun 12, 2015 6:03 pm

:)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
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elasoni
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Re: Problem of a field with a number format of decimal place

Post by elasoni » Tue Oct 11, 2016 11:06 am

Hello,

We checked that this problem was fixed in case of a text field that is applied a number format of "1" decimal place. ( 0.(0)1-0.04(9) is correctly shown 0.0. )

Thank you for your support.

However, in case of "3" decimal place , it seems an other problem is still occurred.

We expects [0.000] is displayed when we enter [0.0001 - 0.0004] to a text field that is applied "3" decimal place.
Unfortunately the PDF X-Change Viewer SDK shows [ 0.0 ].

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Re: Problem of a field with a number format of decimal place

Post by Tracker Supp-Stefan » Tue Oct 11, 2016 12:00 pm

Hello Elasoni,

Thanks for confirming that the original issue is fixed.
I see that other products show all 3 zeroes after the decimal point as expected, so I will pass this to our devs for fixing. The ticket number for this issue is:
#3680: Editor 318.1: Does not display three digits after the decimal point for a properly set up field.

Regards,
Stefan

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Re: Problem of a field with a number format of decimal place

Post by Ivan - Tracker Software » Tue Oct 11, 2016 5:16 pm

Fixed.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.

elasoni
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Re: Problem of a field with a number format of decimal place

Post by elasoni » Wed Oct 12, 2016 3:19 am

Thank you very much for your quick support.

We have two question for you.

Does this fix support only three digits after the decimal point ? Other number of digits is OK ? We guess it has occurred in case of more than 2 digits after the decimal point.
We uses from 1 to 6 digits after the decimal point.

If you have a schedule of release including this fix , Could you please tell us ?
If not, we would like check your site, occasionally.

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Re: Problem of a field with a number format of decimal place

Post by Tracker Supp-Stefan » Wed Oct 12, 2016 9:14 am

Hello elasoni,

There is still no update in the ticket, so the technical information will probably be added later, but I would assume that this fix will apply to any number of digits. The fix will be available in build 319 of the Editor, but we still do not have a scheduled release date for that.

Regards,
Stefan

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Re: Problem of a field with a number format of decimal place

Post by Ivan - Tracker Software » Wed Oct 19, 2016 8:16 pm

Does this fix support only three digits after the decimal point ? Other number of digits is OK ? We guess it has occurred in case of more than 2 digits after the decimal point.
We uses from 1 to 6 digits after the decimal point.
It is fixed for any number of digits after decimal point.
Tracker Software (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.

elasoni
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Re: Problem of a field with a number format of decimal place

Post by elasoni » Wed Oct 19, 2016 11:15 pm

Thank you very much for your quick support.

Best,

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Re: Problem of a field with a number format of decimal place

Post by Will - Tracker Supp » Thu Oct 20, 2016 8:34 am

:D
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

prosozial_schmitt
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Re: Problem of a field with a number format of decimal places

Post by prosozial_schmitt » Mon Apr 03, 2017 8:21 am

Hello,

will this error also be fixed in PdfXChange Viewer?

Some of out customers has reported the same problem and they cannot fill in an application form for social assistance.
The field-value changes after input from 123,12 EUR to 12312,00 EUR - which is a realy bad problem and cannot be fixed by the user...

Greetings
Hans-Peter

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Re: Problem of a field with a number format of decimal places

Post by Tracker Supp-Stefan » Mon Apr 03, 2017 10:26 am

Hello Hans-Peter,

The Viewer has not had any new features in over two years now, and I think there was just one or two fixes for issues, but we do not anticipate to fix form specific issues in it - as the way forms were handled in the Viewer was rather complicated and fixes were very hard even when it was our current product. I would recommend you to consider switching to the Editor SDK - as this is the one we currently maintain and which we can fix issues in.

Regards,
Stefan

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