Hi there,
We are using pxcview.dll version 2.5.322.7. We have a user that is experiencing a hang in our software, looking at the call stack it appears that upon calling PXCV_Delete it is entering a wait state and does not subsequently get signalled.
I have copied the call stack below.
Any thoughts would be greatly appreciated.
Harry
[0x0] ntdll!NtWaitForSingleObject + 0x14
[0x1] KERNELBASE!WaitForSingleObjectEx + 0x93
[0x2] DWrite!DWriteCreateFactory + 0x5b74
[0x3] DWrite!DWriteCreateFactory + 0x11becb
[0x4] DWrite!DWriteCreateFactory + 0x6c6a9
[0x5] gdi32full!OnUpdateSessionFonts + 0x34
[0x6] gdi32full!NtGdiRemoveFontResourceWWrapper + 0x72
[0x7] gdi32full!RemoveFontResourceExW + 0x80
[0x8] pxcview!PXCV_SetCallBack + 0x40ec1
[0x9] pxcview!PXCV_SetCallBack + 0x4bfb0
[0xa] pxcview!PXCV_Delete + 0x2b
pxcview - PXCV_Delete wait state
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Re: pxcview - PXCV_Delete wait state
Bump. I can provide any further information required.
Many Thanks
Many Thanks
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Re: pxcview - PXCV_Delete wait state
Hello HE_AXIS,
Please note that the Viewer SDKs (and the end user Viewer actually) have been discontinued some 6-7 years ago now, and have not had any new updates in this time, so if what you are experiencing is a bug - we might not be able to fix it.
In any case - I've asked a colleague in our dev team who used to work on the Viewer to take a look, and we will post here an updated reply as soon as we have any further news on why you are getting this behaviour!
Kind regards,
Stefan
Please note that the Viewer SDKs (and the end user Viewer actually) have been discontinued some 6-7 years ago now, and have not had any new updates in this time, so if what you are experiencing is a bug - we might not be able to fix it.
In any case - I've asked a colleague in our dev team who used to work on the Viewer to take a look, and we will post here an updated reply as soon as we have any further news on why you are getting this behaviour!
Kind regards,
Stefan
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- User
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Re: pxcview - PXCV_Delete wait state
I'll be following !
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pxcview - PXCV_Delete wait state
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD
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Our Web site domain and email address has changed as of 26/10/2023.
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