I am evaluating XCV as a possible way to avoid the "Adobe Tax" in our organization. So, far I have been quite pleased, but I have a nagging issue that I know my users will find an annoyance.
We have several printers set up on users' PCs and a couple of them are installed with the driver settings defaulted to a particular page size. For instance, a laser printer installed with the driver defaulted to 11x17 landscape, or a plotter installed with the driver defaulted to 22x34 landscape.
Unlike other applications, XCV does not seem to respect these defaults. Regardless of what installed printer you choose and what paper size is specified in the driver, XCV initially wants to print on letter. If I use the properties button in the print dialog to change to 11x17 and print it, the print job comes out as intended. If afterward, within the same session, I want to print on the 22x34 device, XCV remembers and tries to use the previous 11x17 print settings, once again disregarding the 22x34 default set up in the driver. This basically requires the user to hit the properties button in the print dialog and fiddle with the paper size and orientation to change to what is already set up as the default in the driver each time they want to print to a different device.
I have tested and confirmed this behavior on Ricoh Wide Format Printers, Ricoh MFPs, and HP DesignJet Plotters installs on both Windows 7 Pro 64 and Windows XP SP3.
Is this working as intended?
Edit: Using XCV 2.0.51.0
XCV: Printing does not use printer driver default paper size
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Re: XCV: Printing does not use printer driver default paper size
Hi, MikeBJr.
We will try to fix this trouble. Please wait for new build(upcoming).
Also, please uncheck(if checked) option "Choose paper source by PDF-page".
Thanks.
We will try to fix this trouble. Please wait for new build(upcoming).
Also, please uncheck(if checked) option "Choose paper source by PDF-page".
Thanks.
Vasyl Yaremyn
Tracker Software Products
Project Developer
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Tracker Software Products
Project Developer
Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
Re: XCV: Printing does not use printer driver default paper
Hi, what is the status of this? Has this issue been fixed?
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Re: XCV: Printing does not use printer driver default paper
Hi kerbumble
I couldn't find a specific reference to this in the version history: https://www.pdf-xchange.com/PDFXV_history.html but would think it was still done. Are you having some specific and reproducible issue around this? Can you offer any details?
I couldn't find a specific reference to this in the version history: https://www.pdf-xchange.com/PDFXV_history.html but would think it was still done. Are you having some specific and reproducible issue around this? Can you offer any details?
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Re: XCV: Printing does not use printer driver default paper
Hi Paul,
Sorry, I misread a user's comment and thought they were still seeing this issue. I just tested with v2.5 and the default paper format is coming through.
Please disregard me.
Sorry, I misread a user's comment and thought they were still seeing this issue. I just tested with v2.5 and the default paper format is coming through.
Please disregard me.
- Paul - Tracker Supp
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Re: XCV: Printing does not use printer driver default paper
Thanks for the feedback kerbumble. I'm pleased to hear that all is well. Do let me know if there is anything more we can do for you.
Best regards
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com