Have we forgotten or missed a bug you reported ?

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John - Tracker Supp
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Have we forgotten or missed a bug you reported ?

Post by John - Tracker Supp »

This topic has been started, as it is our intention to pause and reflect a little before any major moves forward with the Viewer for the immediate weeks ahead and use the time to do some cleaning up of the application.

Please reply and post to this thread any issues/bugs that have been noticed in the product that we have missed or not fixed.

If you have reported previously - please copy a link to that forum message in your reply and ensure that any required files to demonstrate the issue are with that older message - or this one - do note that all files must be archived to a zip/RAR or 7z file - or they will not be posted.

PLEASE do not request any new or promised features here - only features that don't work - or bugs/problems that exist.

Please do not expect any further new builds aimed at extending product features for the immediate future - only updates providing one or possibly 2 new builds improving the reliability of the product.

Thanks, your help and patience as always is much appreciated !

Added by Ivan:
I will not add answer for your posts here. Otherwise it will be very hard to find anything into this topic. Instead of this, I will write answer editing your posts, sorry :roll:
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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John - Tracker Supp
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Re: Have we forgotten or missed a bug you reported ?

Post by John - Tracker Supp »

If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
ralf
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Re: Have we forgotten or missed a bug you reported ?

Post by ralf »

Print problems with Ricoh printers:

http://www.docu-track.com/forum3/viewto ... =35&t=6655
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Paul - Tracker Supp
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Re: Have we forgotten or missed a bug you reported ?

Post by Paul - Tracker Supp »

set default viewer and file associations: http://www.docu-track.com/forum3/viewto ... =35&t=6789
specific to 42.4
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Paul O'Rorke
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BigMike
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Re: Have we forgotten or missed a bug you reported ?

Post by BigMike »

Hi, I think it wasn't reported before - and actually it's more a PDF-XChange issue. It came with the integration of the viewer into the PDF-XChange package.
The names of the components in the installation process aren't helpful at all and a new user will probably not know, what to select if he likes only to install a specific component.

As example - I'm using the PRO package, there the components are:

Code: Select all

pdfSaverfiles and dll's
Printer driver's files 
Help file <-- Actually this is the PDF-XChange / PDF-Tools help
Languages files <-- These are the language files for PDF-XChange / PDF-Tools
Addin for MS Office. Only for Microsoft Office v.97 or above 
Office2PDF
Plugin for Internet Exporer <-- This is the IE Toolbar - for creating PDF files
PDF-Tools files 
PDF-Viewer files
Live Update for PDF-Viewer 
Help file <-- Again a component "Help file" - this time for the viewer
Languages files <-- Again a component "Languages files" - this time for the viewer
Addin for Internet Explorer <-- This is the component to display PDFs in browser
Addin for Mozilla FireFox
Shell Extensions
It should be possible to find some names, to make it clearer what features the specific component provides. On the one hand it's just a cosmetic issue, on the other it's pretty irritating if you don't know about the old installers.

Regards
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Bhikkhu Pesala
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Re: Have we forgotten or missed a bug you reported ?

Post by Bhikkhu Pesala »

Shortcuts for Cross-out text, Highlight Text, and Underline Text do not work. For example:
  1. Customise dialogue
  2. Commands, Tools, Highlight Text (not Highlight Text tool — that works OK)
  3. Prperties, assign shortcut Shift H
  4. Select some text with the text select tool
  5. Press Shift H
Result: No change.

Expected: Text to be highlighted.

Added by Vasyl-Tracker Dev Team:
Reproduced. Thanks.
Will be fixed in the next build.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
ralf
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Re: Have we forgotten or missed a bug you reported ?

Post by ralf »

Integrate help files and language settings for the viewer into PDF-Xchange Pro bundle:
http://www.docu-track.com/forum3/viewto ... 479#p30502
kier.a
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Re: Have we forgotten or missed a bug you reported ?

Post by kier.a »

Incorrect rotation of mark-up items when copied from portrait to landscape and vice-versa:

https://forum.pdf-xchange.com/ ... 61&start=0
Win XP SP3, Lenovo W500, 3066MB RAM
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Paul - Tracker Supp
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Re: Have we forgotten or missed a bug you reported ?

Post by Paul - Tracker Supp »

Measurement tools: http://www.docu-track.com/forum3/viewto ... =35&t=6814
Print Borders: http://www.docu-track.com/forum3/viewto ... =35&t=6807

Edit: Both Problems Reproduced/Fixed
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John - Tracker Supp
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Re: Have we forgotten or missed a bug you reported ?

Post by John - Tracker Supp »

Developer SDK issue :
How can I allow Copy, Cut, Paste keyboard shortcuts?
https://forum.pdf-xchange.com/ ... =36&t=6725

Edit - Stefan: Both problems discussed in the topic will be resolved with the next build.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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BigMike
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Re: Have we forgotten or missed a bug you reported ?

Post by BigMike »

There are some elements, which couldn't be translated at the moment:
In the viewer:
- open a document
- display document properties [Ctrl+D]
- click on Additional Metadata
- while the "Advanced" page is translatable, the "Description" page stays in English all the time.

The shell extension seems to be completely untranslatable at the moment. (Tooltip and file properties -> PDF Information tab)

In the printer driver, the IE toolbar isn't translatable at the moment.

The translation tools report no missing strings!

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Tracker Supp-Stefan
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Re: Have we forgotten or missed a bug you reported ?

Post by Tracker Supp-Stefan »

MouseUp-Event fires too early

Edit: as stated in the topic will be corrected with next build
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Paul - Tracker Supp
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PDF_XChange Viewer has stopped working

Post by Paul - Tracker Supp »

Using Help --> Report a problem causes PDFXCview to crash on Vista x64, XP x86 and x64, Win 7 x64 both msi and exe, Viewer stand alone and within 4 Pro installs.

Fixed
Attachments
PDFXCviewCrash.zip
(36.13 KiB) Downloaded 169 times
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Paul O'Rorke
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Paul - Tracker Supp
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Re: Have we forgotten or missed a bug you reported ?

Post by Paul - Tracker Supp »

when i make copy and paste of arabic text the text is inversed

Edit - copied from pdfxview@ email
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Paul - Tracker Supp
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Re: Have we forgotten or missed a bug you reported ?

Post by Paul - Tracker Supp »

forgetting settings in 2008 server after restart - http://www.docu-track.com/forum3/viewto ... =35&t=7004
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Paul O'Rorke
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BigMike
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Re: Have we forgotten or missed a bug you reported ?

Post by BigMike »

Just another translation issue. I just used the summarize comments feature and realized, that all texts created in the summary are in English - can you make these strings translatable - or for "author", "date", ... use the already translated strings from the corresponding annotation functions.

Regards Michael

Ivan: I'm afraid not into the nearest build. :(
Vasyl-Tracker Dev Team: This feature will be added into the next release, but for PDF/RTF/TXT formats only, not for HTML.
ralf
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Re: Have we forgotten or missed a bug you reported ?

Post by ralf »

Non of there bugs were fixed in build 42.5: :(
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Re: Have we forgotten or missed a bug you reported ?

Post by John - Tracker Supp »

Hi Ralf,

1: This is an issue for us - as we do not have the printer you have to test and resolve, and we cannot reproduce or see any reason for this in the tests we can run ..

2: This is resolved - but due to the fact that access to your HKEY_CLASSES_ROOT - Admin permission is required - so if you dont have this - you wont see the benefit of the fix.

3: Again this is resolved - please run your installer with the switch '/Help' via the command line and you should see this - if not please advise what you do see...

BigMike :
In Build 46 - which is almost upload complete the issue you raise - is also fixed ...
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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Tracker Support
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