How do I add the Outlook previewer?  SOLVED

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TommyK
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Joined: Thu Jan 31, 2019 11:35 pm

How do I add the Outlook previewer?

Post by TommyK »

I've used PDF-XChange for a while and I added Office 365 to my PC. Outlook will not show PDFs in the preview screen because there is no viewer, but in looking through PDF-XChange, I don't see a way to add it.

I did a product update thinking it would see Outlook and add it, but no luck.

Is the easiest way to uninstall and reinstall the product to get the previewer? Or is there a less intrusive way to do it?

Thanks for your help.
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TrackerSupp-Daniel
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Re: How do I add the Outlook previewer?

Post by TrackerSupp-Daniel »

Hi, TommyK

To enable these without reinstalling, please first ensure that outlook is not running. You may need to close it from the system tray or else it could be running in the background.

Then follow the steps in this article to re-register our shell extensions, specifically, the "preview" item:
https://www.pdf-xchange.com/knowle ... extensions

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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Our Web site domain and email address has changed as of 26/10/2023.
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TommyK
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Posts: 2
Joined: Thu Jan 31, 2019 11:35 pm

Re: How do I add the Outlook previewer?

Post by TommyK »

Thanks. I had never installed the shell extensions in the first place.

I ended up just downloading the latest and reinstalling everything, which worked quickly and didn't damage any existing settings. Thank you for your help.
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TrackerSupp-Daniel
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Joined: Wed Jan 03, 2018 6:52 pm

Re: How do I add the Outlook previewer?  SOLVED

Post by TrackerSupp-Daniel »

Hi, TommyK

Glad to hear you were able to resolve the issue there on your own.

Have a nice day!
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
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