Did the Viewer can support "HyperGear PDF Library Rev5.0"?

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southisland
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Did the Viewer can support "HyperGear PDF Library Rev5.0"?

Post by southisland »

I had a problem when I use PDF X-change Viewer (Ver2.5 (Build 315.9) & Ver 2.5 (Build 322.10)) to open some PDF.
The screen is empty (the file did not show anything).
But I open the same PDF with Adobe Reader XI (11.0.0), it is normal to show.
When I use Adobe Reader Reader to "Print" with "PDF Creator 1.7.1" then the PDF file is Ok that opened with X-change viewer.
I had compared the file differently point is "PDF maker".
PDF Maker is "HyperGEAR PD Library Rev5.0" -> NG.
PDF Maker is "GPL Ghostscript 9.07" -> OK.

So, I want to ask "Did the PDF X-Change support the file create by the HyperGEAR PDF Library Rev5.0"?

My system is "Windows 10 Professional 1909"
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Tracker Supp-Stefan
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Re: Did the Viewer can support "HyperGear PDF Library Rev5.0"?

Post by Tracker Supp-Stefan »

Hello southisland,

Thanks for your post.
I am afraid that the Viewer has been discontinued for several years now, and we can not make any changes to it or improve it.
Please download and test it's successor - the PDF XChange Editor:
https://www.pdf-xchange.com/product/pdf-xchange-editor
And if that still does not work - then we will need a sample of your file to investigate this further.

Kind regards,
Stefan
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