PDF xchange viewer can see the rectangle, PDF xchange editor can't see

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celk2010
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PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by celk2010 »

viewer can see the rectangle, editor can't see.pdf
(55.54 KiB) Downloaded 117 times
viewer.png
(5.05 KiB) Not downloaded yet
How can PDF xchange viewer also don't show the rectangle?

Thank you!
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TrackerSupp-Daniel
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Re: PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by TrackerSupp-Daniel »

Hi, celk2010

From what I can see here, these comments all have a fill color of "none" and a "0pt" line width, as such it is fully intended that they are not visible in the Editor, (Adobe and foxit both show the same issue). As these comment items are "read only" and cannot be modified, you will want to recreate this document ensuring that the lines have a border width value.
PDFXEdit_AgSfV6Y6HK.png
I also see that this was created using an older version of our software (7.0.328.0) can you please update our software and try using the latest version of our software to re-create this document. (8.0.336.0) is available here: https://www.pdf-xchange.com/product/downloads

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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celk2010
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Re: PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by celk2010 »

Hi, Daniel,
This was one pdf converted from AutoCAD file
You say "recreate" is meaning to reprint pdf file from .dwg file?
but .dwg file can't found at all
I have been accustomed to view pdf file with pdf x-change viewer instead of pdf x-change editor
but it don't looks comfortable with so many reactangles in pdf x-change viewer
so would there be any convenient method to hide the reactangles in pdf x-change viewer?
Thank you
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Will - Tracker Supp
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Re: PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by Will - Tracker Supp »

Hi celk,

Thanks for the post - This appears to be an issue with the Viewer itself and so there isn't any way to hide these. The Viewer has been replaced by the Editor and as such is no longer being developed.

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
celk2010
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Re: PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by celk2010 »

So sorry to hear viewer stop developing
though editor is also very useful and easy-to-use
viewer is still my love, so terse, fast response, and accompany me for so many years
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Will - Tracker Supp
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Re: PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by Will - Tracker Supp »

Sorry to be the bearer of bad news :(
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
celk2010
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Re: PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by celk2010 »

God bless you
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Tracker Supp-Stefan
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Re: PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by Tracker Supp-Stefan »

Hello celk2010,

Thanks for the understanding!

Kind regards,
Stefan
celk2010
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Re: PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by celk2010 »

That is way it goes!
What a pity
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Dimitar - Tracker Supp
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Re: PDF xchange viewer can see the rectangle, PDF xchange editor can't see

Post by Dimitar - Tracker Supp »

Hello celk2010,

We are sorry to disappoint you but we have to focus our efforts on a much better and reliable product which conforms the modern security and privacy requirements.


Regards.
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