Issue with selection of text

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: TrackerSupp-Daniel, Tracker Support, Vasyl-Tracker Dev Team, Sean - Tracker, Paul - Tracker Supp, Chris - Tracker Supp, Tracker Supp-Stefan, Ivan - Tracker Software

Post Reply
srprakaash@gmail.com
User
Posts: 2
Joined: Mon Sep 09, 2019 7:18 am

Issue with selection of text

Post by srprakaash@gmail.com » Mon Sep 09, 2019 7:29 am

Hello,

I am using PDF Xchange Viewer 2.5 version.
I am having issue with selection of text in a PDF file.
When I use "select Tool" and try to select a portion of a text, all the text in that page is being selected.
But the same issue is not observed in other company PDF viewer.
Also, this issue is being observed in only this particular file and with other files, text gets selected intended porting of it.
But the files I am having issues with is very important for me.

Please let me know if any settings needs to be changed.

Thanks.

User avatar
Will - Tracker Supp
Site Admin
Posts: 6806
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Issue with selection of text

Post by Will - Tracker Supp » Mon Sep 09, 2019 7:31 am

Hi Prakash,

Thanks for the Post - as per my email to you:

The Viewer is quite old and no longer supported as it was replaced by the Editor. Please download and test the Editor:
http://www.tracker-software.com/downloads

If that doesn't help, please send the file that you're seeing this with?

Thanks,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

srprakaash@gmail.com
User
Posts: 2
Joined: Mon Sep 09, 2019 7:18 am

Re: Issue with selection of text

Post by srprakaash@gmail.com » Mon Sep 09, 2019 8:43 am

Thank you.
I downloaded the editor version and issue is resolved now.

User avatar
Will - Tracker Supp
Site Admin
Posts: 6806
Joined: Mon Oct 15, 2012 9:21 pm
Location: London, UK
Contact:

Re: Issue with selection of text

Post by Will - Tracker Supp » Mon Sep 09, 2019 9:57 am

:)
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com

Post Reply